Insert Operator- Evening Shift at KUBRA

Piscataway, New Jersey, United States

KUBRA Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Mailing Services, Document ProcessingIndustries

Requirements

  • Reliable – punctual for scheduled shifts, great attendance record, flexible to work overtime when required
  • Team player – enjoys working as part of a team to meet daily production volumes and requirements
  • Great communicator – communicates professionally, both written and verbal
  • Self-motivated and organized – able to multi-task and perform in a fast-paced environment
  • Experience with material handling equipment, working in a warehouse environment, picking material
  • Experience with a Baylor or Compactor would be an asset
  • 2 years or more of related experience preferred
  • Ability to perform manual labor – lifting up to 50 lbs may be required
  • High school diploma or equivalent
  • Basic mechanical aptitude to perform routine machine maintenance and troubleshoot minor issues
  • Technical knowledge of machinery
  • Multi-tasking abilities
  • Prior experience operating folding and insertion machines is preferred, but not mandatory
  • Strong attention to detail and ability to maintain accuracy in a high-volume production environment
  • Ability to follow instructions and work independently with minimal supervision
  • Excellent organizational and time management skills to meet production targets and deadlines
  • Effective communication skills to collaborate with team members and report any issues or concerns
  • Physical stamina to stand for extended periods and lift moderate weight boxes

Responsibilities

  • Operate folding and insertion machines to process high volumes of invoices and statements
  • Collaborate with team members to meet production targets and deadlines
  • Set up machines based on job specifications, including adjusting folding settings, inserting documents, and ensuring proper alignment
  • Work with Senior Machine Operators and the Lead Operator while learning the makeup, operating procedures and safety procedures
  • Assist with operations and general maintenance of equipment
  • Adhere to Standard Operating Procedures (SOP), Quality Test Methods (QTMs), and Quality Assurance (QA) processes
  • Conduct regular quality checks to ensure that the folded documents are correctly inserted into envelopes and that all inserts are accurate and complete
  • Follow established procedures and guidelines to maintain security and confidentiality of sensitive documents
  • Prepare and tray each job correctly for delivery to the Post Office with appropriate paperwork
  • Ultimately assume responsibility for the performance, process, and quality of the assigned sorter/verifier
  • Properly communicate finishing/quality concerns, service level statuses, and equipment performance issues to the appropriate personnel
  • Monitor machine performance and make adjustments as necessary to maintain optimal efficiency
  • Report any machine malfunctions or major issues to maintenance personnel for timely resolution
  • Perform routine maintenance tasks on machines, including cleaning, and troubleshooting minor issues
  • Ensure the accuracy of sorting and insertion based on predefined criteria
  • Maintain a clean and organized work area to ensure a safe and efficient work environment

Skills

Folding Machines
Insertion Machines
Machine Setup
Machine Maintenance
Quality Assurance
SOP Adherence
Quality Checks
Document Insertion
Envelope Preparation
Tray Preparation

KUBRA

Customer experience management for utilities and government

About KUBRA

KUBRA provides customer experience management solutions tailored for large utility companies and government entities in North America. Their services include billing and payments, mapping, mobile applications, proactive communications, and artificial intelligence tools, all aimed at improving customer interactions and operational efficiency. KUBRA's solutions are used by over 365 clients, impacting more than 40% of households in the U.S. and Canada, resulting in over 1.5 billion customer interactions each year. The company offers various digital payment options, including partnerships with Apple Pay and Google Pay, ensuring convenience for customers. KUBRA generates revenue through subscription fees for its software and transaction fees from payment processing, allowing for steady income while expanding its offerings. The goal of KUBRA is to enhance customer engagement and streamline operations for utilities and government organizations.

Mississauga, CanadaHeadquarters
1992Year Founded
GROWTH_EQUITY_VCCompany Stage
Government & Public Sector, Fintech, AI & Machine LearningIndustries
501-1,000Employees

Benefits

Paid day off for your birthday
Flexible Work Hours
Bi-annual performance-based bonus
Professional Development Budget
Health Savings Account/Flexible Spending Account
401(k) Company Match

Risks

Emerging tech startups pose a competitive threat to KUBRA's market share.
Economic downturns may reduce budgets for KUBRA's utility clients.
Data privacy regulations could increase compliance costs for KUBRA.

Differentiation

KUBRA offers a comprehensive suite of customer experience management solutions for utilities.
KUBRA's solutions reach over 40% of households in the U.S. and Canada.
KUBRA partners with major platforms like Apple Pay and Google Pay for flexible payments.

Upsides

KUBRA's advanced analytics enhance data insights for utility companies.
Strategic partnerships with VertexOne and NorthStar expand KUBRA's market reach.
Growing demand for digital payments aligns with KUBRA's offerings.

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