Insert Operator- Evening Shift at KUBRA

Piscataway, New Jersey, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Mailing Services, Document ProcessingIndustries

Requirements

Reliable – punctual for scheduled shifts, great attendance record, flexible to work overtime when required
Team player – enjoys working as part of a team to meet daily production volumes and requirements
Great communicator – communicates professionally, both written and verbal
Self-motivated and organized – able to multi-task and perform in a fast-paced environment
Experience with material handling equipment, working in a warehouse environment, picking material
Experience with a Baylor or Compactor would be an asset
2 years or more of related experience preferred
Ability to perform manual labor – lifting up to 50 lbs may be required
High school diploma or equivalent
Basic mechanical aptitude to perform routine machine maintenance and troubleshoot minor issues
Technical knowledge of machinery
Multi-tasking abilities
Prior experience operating folding and insertion machines is preferred, but not mandatory
Strong attention to detail and ability to maintain accuracy in a high-volume production environment
Ability to follow instructions and work independently with minimal supervision
Excellent organizational and time management skills to meet production targets and deadlines
Effective communication skills to collaborate with team members and report any issues or concerns
Physical stamina to stand for extended periods and lift moderate weight boxes

Responsibilities

Operate folding and insertion machines to process high volumes of invoices and statements
Collaborate with team members to meet production targets and deadlines
Set up machines based on job specifications, including adjusting folding settings, inserting documents, and ensuring proper alignment
Work with Senior Machine Operators and the Lead Operator while learning the makeup, operating procedures and safety procedures
Assist with operations and general maintenance of equipment
Adhere to Standard Operating Procedures (SOP), Quality Test Methods (QTMs), and Quality Assurance (QA) processes
Conduct regular quality checks to ensure that the folded documents are correctly inserted into envelopes and that all inserts are accurate and complete
Follow established procedures and guidelines to maintain security and confidentiality of sensitive documents
Prepare and tray each job correctly for delivery to the Post Office with appropriate paperwork
Ultimately assume responsibility for the performance, process, and quality of the assigned sorter/verifier
Properly communicate finishing/quality concerns, service level statuses, and equipment performance issues to the appropriate personnel
Monitor machine performance and make adjustments as necessary to maintain optimal efficiency
Report any machine malfunctions or major issues to maintenance personnel for timely resolution
Perform routine maintenance tasks on machines, including cleaning, and troubleshooting minor issues
Ensure the accuracy of sorting and insertion based on predefined criteria
Maintain a clean and organized work area to ensure a safe and efficient work environment

Skills

Key technologies and capabilities for this role

Folding MachinesInsertion MachinesMachine SetupMachine MaintenanceQuality AssuranceSOP AdherenceQuality ChecksDocument InsertionEnvelope PreparationTray Preparation

Questions & Answers

Common questions about this position

What is the shift time for the Insert Operator position?

The shift runs from 1:00pm to 9:00pm, Monday to Friday.

What benefits does KUBRA offer?

Benefits include a casual dress code, shift premiums, comprehensive healthcare (medical/prescription drug, dental, and vision), and generous paid time off including vacation, personal holidays, sick time, and paid company holidays.

What salary does this position offer?

This information is not specified in the job description.

What qualities make a strong candidate for this role?

KUBRA seeks reliable candidates who are punctual with great attendance and flexible for overtime, team players who enjoy collaborating to meet production goals, great communicators, and self-motivated individuals who can multitask in a fast-paced environment.

What is the work location for this Insert Operator role?

The position is based at the office in Piscataway, NJ, with the facility address at 30 Knox Dr, Piscataway, NJ 08854.

KUBRA

Customer experience management for utilities and government

About KUBRA

KUBRA provides customer experience management solutions tailored for large utility companies and government entities in North America. Their services include billing and payments, mapping, mobile applications, proactive communications, and artificial intelligence tools, all aimed at improving customer interactions and operational efficiency. KUBRA's solutions are used by over 365 clients, impacting more than 40% of households in the U.S. and Canada, resulting in over 1.5 billion customer interactions each year. The company offers various digital payment options, including partnerships with Apple Pay and Google Pay, ensuring convenience for customers. KUBRA generates revenue through subscription fees for its software and transaction fees from payment processing, allowing for steady income while expanding its offerings. The goal of KUBRA is to enhance customer engagement and streamline operations for utilities and government organizations.

Mississauga, CanadaHeadquarters

1992Year Founded

GROWTH_EQUITY_VCCompany Stage

Government & Public Sector, Fintech, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Paid day off for your birthday

Flexible Work Hours

Bi-annual performance-based bonus

Professional Development Budget

Health Savings Account/Flexible Spending Account

401(k) Company Match

Risks

Emerging tech startups pose a competitive threat to KUBRA's market share.

Economic downturns may reduce budgets for KUBRA's utility clients.

Data privacy regulations could increase compliance costs for KUBRA.

Differentiation

KUBRA offers a comprehensive suite of customer experience management solutions for utilities.

KUBRA's solutions reach over 40% of households in the U.S. and Canada.

KUBRA partners with major platforms like Apple Pay and Google Pay for flexible payments.

Upsides

KUBRA's advanced analytics enhance data insights for utility companies.

Strategic partnerships with VertexOne and NorthStar expand KUBRA's market reach.

Growing demand for digital payments aligns with KUBRA's offerings.

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