Infrastructure Applications Engineer

Position Overview

This role ensures the reliability, scalability, and performance of cloud environments. You will collaborate with development, security, and DevOps teams to streamline infrastructure application workflows. The ideal candidate possesses a background in Identity (IGA/IAM), Authentication, Directory Services, SaaS application enablement, Multi-Cloud services, and infrastructure as code. You should have the ability to troubleshoot complex issues and implement innovative solutions. This engineer will be technically and operationally minded with a focus on end-user experience. You will be a key team member in helping drive modern, self-service, proactive, and AI-driven solutions.

About the Team

The Infrastructure Applications team plays a crucial role in maintaining and optimizing our organization's cloud infrastructure. This dynamic position involves architecting, engineering, and supporting various infrastructure applications and cloud services to ensure stability, security, and efficiency. The team's primary goal is to ensure optimal performance, security, and management of all infrastructure applications and clouds, employing modern tools, self-service capabilities, and automation techniques. This approach enables the team to maintain a robust and efficient cloud infrastructure while constantly improving its functionality and reliability.

Requirements

• Script following CI/CD best practices with Jira and GitHub.
• Experience with modern languages and tools like Python, Terraform, Ansible, Powershell, Linux/Bash, workflows, and orchestration.
• Comfort with authentication and application log transformation - parsing, scripting, automation/workflow.
• Experience with Identity and Access Management tools and orchestration (Okta / AD) and application and SCIM provisioning.
• Experience with authentication security practices around identity, MFA / FIDO, Certificates.
• Experience with major cloud platforms, including AWS, Azure, and Google Cloud Platform (GCP).
• Experience with Unified Collaboration tool integration (Zoom, Google Workspace / GAM, Proofpoint, SendGrid, etc.).
• Hold relevant certifications such as Okta and AWS.
• Hold a Bachelor's in Computer Science, Management Information Systems, or a related field.
• Experience with the ability to diagnose and resolve complex technical issues to the physical, process/memory, network, session, database, and application level.
• Experience with application enablement following IGA best practices.

Responsibilities

• Ensuring the reliability, scalability, and performance of cloud environments.
• Collaborating with development, security, and DevOps teams to streamline infrastructure application workflows.
• Troubleshooting complex issues and implementing innovative solutions.
• Driving modern, self-service, proactive, and AI-driven solutions.
• Architecting, engineering, and supporting various infrastructure applications and cloud services.
• Maintaining and optimizing the organization's cloud infrastructure.

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person, is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click "Learn" for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to help.

Employment Type: Full time Location Type: [Information not provided] Salary: [Information not provided]