Identity Engineer at Universal Music Group

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Music, EntertainmentIndustries

Requirements

Solid technical skills in the Identity Management space, including Active Directory
Minimum of five years directly related experience in Identity & Access Management (IAM)
Strong ability for troubleshooting and problem analysis, with clear communication of results to business stakeholders, IT support teams, and network providers
Experience troubleshooting and solving issues related to identities, systems, access, accounts, authentication, authorization, entitlements, and permissions
Hands-on experience with Active Directory operation and support, including infrastructure components (FSMO roles), delegated administration, group policies, OU admin & site replication, ADFS, Exchange operation and support (OWA, SMTP services, routing/costing)
Customer service driven

Responsibilities

Ensure Identity Management and Messaging environments, including Active Directory, operate at peak efficiency
Expand integration of identity management solutions with enterprise applications
Provide day-to-day administration, reporting, troubleshooting, and operations of the Identity Management environment
Utilize best practices to protect information resources against unauthorized use, inappropriate access, disclosure, damage, and/or loss
Troubleshoot and resolve issues related to identities, systems, access, accounts, authentication, authorization, entitlements, and permissions
Provide ITIL-based operational support for Active Directory infrastructure, including incident, change, and problem management
Support on-premise and cloud-based equipment and configurations, including Domain Controllers, SaaS applications (Azure Active Directory, M365, Duo, CyberArk, YubiKey, Microsoft Identity Management, Splunk, Active Roles servers)
Complete key metric reporting and analysis for the Identity Management environment
Ensure audit tasks related to Identity Management are completed on time with appropriate parties
Participate in security incident response teams as needed
Utilize industry best practices for standards, processes, procedures, tools, and documentation
Ensure maintenance, patching, operating, and monitoring of IAM systems is completed on schedule
Participate in developing automation to reduce time on routine tasks
Work within a Mon-Sun roster, including required office work on weekends, in Australian time zone under "follow the sun" framework
Prepare, update, and provide progress on support tickets when handed off to the next region
Communicate effectively with business end users, technical IT teams, business partners, network providers, and vendors across diverse cultural and technical backgrounds

Skills

Identity and Access Management

Active Directory

Authentication

Authorization

ITIL

Troubleshooting

Incident Management

Change Management

Problem Management

Universal Music Group

Global music recording, publishing, and distribution

About Universal Music Group

Universal Music Group (UMG) operates as a major player in the global music industry, engaging in recording, publishing, and distribution across over 60 countries. The company works with a wide range of clients, from famous artists like Elton John and Taylor Swift to new and independent musicians. UMG's operations include selling physical and digital music, streaming services, licensing music for various media, and organizing live performances. The company signs artists to contracts, produces their music, and manages their publishing rights, while also offering marketing and promotional services to help artists expand their reach. UMG generates revenue through multiple channels, including music sales, streaming subscriptions, licensing fees, live performances, and merchandise. This diverse approach allows UMG to maintain its leadership position in the music market by providing comprehensive support to artists and capitalizing on various revenue opportunities.

Santa Monica, CaliforniaHeadquarters

1934Year Founded

$3,890.9MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Salary

401k

Flexible PTO

Medical, dental, visiion insurance

Student Loan Repayment Assistance & Tuition Reimbursement

Well-Being Allowance

Risks

Legal battle with Drake over 'pay-for-play' could harm UMG's reputation.

Downtown Music acquisition may face regulatory scrutiny, delaying expansion plans.

AI partnership with Amazon may not fully address evolving AI content challenges.

Differentiation

UMG leads the music industry with a diverse global presence in 60+ countries.

UMG's artist-centric streaming model enhances engagement and revenue for musicians.

UMG's strategic partnerships, like with Amazon, bolster innovation and content protection.

Upsides

UMG's acquisition of Downtown Music boosts its independent music sector presence.

Partnership with KLAY Vision positions UMG as a leader in AI-driven music innovation.

Collaboration with WPP enhances UMG's marketing capabilities and global reach.

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