HQ Site Services Manager at eBay

San Jose, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, TechnologyIndustries

Requirements

BA/BS degree preferred in Facilities Management, Mechanical/Electrical Engineering, Hospitality Management, or Business Administration
5+ years of facilities and/or hospitality management experience, ideally in a technology company setting
3+ years of people management experience (direct or indirect), with demonstrated leadership in dynamic office environments
Ability and willingness to travel frequently across regional office sites
Professional certifications preferred: CFM, FMA, RPA, LEED, PMP

Responsibilities

Oversee day-to-day facilities operations, including both hard and soft services (e.g., maintenance, janitorial, events, catering, etc.)
Serve as the primary point of contact and partner for the Office of the CEO for facilities and catering support of major headquarters events, including ELT meetings, Board Meetings, and other executive level events in San Jose
Foster a proactive service culture, ensuring prompt and effective resolution of workplace maintenance and service issues
Manage small- to medium-scale facilities projects, ensuring timely delivery within scope and budget
Manage, and report on both expense and capital budgets, under the guidance of the AMER West Regional Facilities Operation Manager and in close collaboration with Finance
Act as a primary liaison for HQ with a variety of stakeholders including Security, HR, IT, Procurement, Real Estate, Space Planning, Design & Construction, EH&S, Legal, and Brand teams
Partner with business unit leaders and third-party vendors to ensure efficient and safe workplace operations
Identify and drive initiatives to enhance service delivery, reduce costs, and optimize operational performance
Implement GSSR’s standardized facilities management practices and tools to ensure consistency and efficiency across all regional locations

Skills

Facilities Management

Vendor Management

Budget Management

Project Management

Event Planning

Catering Coordination

Maintenance Operations

Janitorial Services

Team Leadership

Stakeholder Collaboration

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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