Hostperson - Tap - MGM Grand at MGM Resorts International

Las Vegas, Nevada, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Hospitality, Entertainment, CasinoIndustries

Requirements

Work varied shifts, including weekends and holidays
Must be 18 years of age or older
2+ years of prior experience in a restaurant as a dining host preferred
Experience with SevenRooms system preferred
Experience in a high-volume restaurant preferred

Responsibilities

Warmly greet guests in a courteous, timely, and professional manner
Maintain a clean, organized, and well-stocked outlet
Assist Food Servers, Buspersons, and Food Service Runners with guest contact and table information
Communicate with Restaurant Reservations regarding special orders, cake orders, special requests, and convey all such information to management
Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range, and dress code of the restaurant
Greet guests promptly as they enter the restaurant
Answer phones, keep accurate count of reservations, and handle reservation book
Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
Frequently check back with guests who are waiting to be seated and make it evident they have not been forgotten and that tables are being prepared
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
Shut down podium and forward phones to voice-loop at end of shift

Skills

Key technologies and capabilities for this role

guest greetingreservation managementmenu maintenancerestaurant operationscustomer servicesanitationcommunicationtable setup

Questions & Answers

Common questions about this position

What is the starting pay for the Hostperson position?

The starting rate is $22.7723 hourly.

Is this a remote or on-site position, and where is it located?

This is an on-site part-time position located in Las Vegas, Nevada at MGM Grand.

What experience or skills are required for this Hostperson role?

Candidates need 2+ years of prior experience in a restaurant as a dining host preferred, experience with SevenRooms system preferred, and experience in a high-volume restaurant preferred. Must be 18 years or older and able to work varied shifts including weekends and holidays.

What benefits are offered to employees in this role?

Benefits include wellness incentive programs, company discounts on hotels, food, retail, entertainment, travel, electronics, and more, free meals in the employee dining room, free parking, health and income protection benefits for eligible employees, and professional development opportunities.

What makes a strong candidate for the Hostperson position at Tap?

A strong candidate has 2+ years as a dining host in a high-volume restaurant, experience with the SevenRooms system, is 18+ years old, and can work varied shifts including weekends and holidays.