Hospice Patient Care Advocate (LVN) at Mission Healthcare

San Diego, California, United States

Mission Healthcare Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, HospiceIndustries

Requirements

  • Current LVN license with a minimum of one (1) year of experience in a healthcare office, preferably in hospice
  • Proficient in computer systems and documentation
  • Strong customer service and time management skills
  • Working knowledge of healthcare regulations, CHAP standards, and payer practices
  • Excellent communication, negotiation, and public relations abilities
  • Demonstrates professionalism, emotional intelligence, and the ability to work across all organizational levels
  • Strong commitment to excellence and alignment with company values
  • Highly detail-oriented, organized, and capable of managing competing priorities
  • Flexible schedule availability to meet business needs
  • Team player with a collaborative, resourceful, and safety-conscious mindset

Responsibilities

  • Assign clinical team members upon patient admission to ensure continuity of care
  • Field patient care calls and assign staff to address emergent needs
  • Support the clinical and marketing teams in obtaining records for compliance in Assisted Living and Skilled Nursing Facilities
  • Assist Case Managers with medication re-orders and supply ordering as needed
  • Coordinate Face-to-Face (F2F) visits for patient re-certifications; manage SNF MD/NP visit schedules
  • Prepare re-certification worksheets for Interdisciplinary Group (IDG) meetings and assist with scheduling and facilitating IDG
  • Ensure IDG Medical Director coverage is maintained
  • Run weekly stand-up meetings with Case Managers and the Scheduling team to assign LVN visits appropriately
  • Generate compliance reports for newly admitted patients to ensure timely completion of SC and MSW visits
  • Make welcome calls to new admissions in collaboration with the DPCS or Clinical Manager
  • Provide backup support to Scheduling and Intake Coordinators as needed
  • Maintain compliance with all state, federal, and CHAP regulations regarding referrals and intake
  • Implement and improve work methods and procedures to ensure policy-aligned admissions
  • Foster and maintain positive relationships with referral sources
  • Participate in quality assessment and performance improvement activities
  • Maintain comprehensive knowledge of community resources and assist referral sources when needed
  • Perform additional duties as assigned by management

Skills

LVN
Hospice Care
Patient Advocacy
Care Coordination
Staff Scheduling
Case Management
Medication Reorders
Supply Ordering
IDG Meetings
Compliance Records
Face-to-Face Visits

Mission Healthcare

Provides home-based healthcare services

About Mission Healthcare

Mission Healthcare provides home-based healthcare services, including home health, home care, and hospice care. Their services cater to patients who prefer receiving medical care at home, such as those recovering from surgery, individuals with chronic illnesses, and patients needing end-of-life care. The company operates through a network of eight operating companies that work closely with insurance providers, physician groups, and hospitals to ensure effective patient care. This collaboration allows Mission Healthcare to offer a wide range of services tailored to individual needs. Unlike many competitors, Mission Healthcare emphasizes personalized, high-quality care, which fosters strong relationships with clients and supports its financial stability. The goal of Mission Healthcare is to deliver exceptional patient-centered care that improves health outcomes for individuals in the comfort of their own homes.

San Diego, CaliforniaHeadquarters
2009Year Founded
GROWTH_EQUITY_VCCompany Stage
HealthcareIndustries
201-500Employees

Benefits

Health Insurance
Paid Vacation
Flexible Work Hours

Risks

Leadership change may lead to strategic shifts or instability.
AI-driven competitors like Medalogix pose a competitive threat.
Dependence on insurance reimbursements could affect financial stability.

Differentiation

Mission Healthcare offers comprehensive home-based care, including home health and hospice services.
The company collaborates with insurance providers and hospitals for seamless patient care.
Mission Healthcare focuses on personalized, high-quality care through a network of eight companies.

Upsides

Growing aging population increases demand for home healthcare services.
Telehealth integration enhances patient care and reduces costs.
Partnerships with tech companies can improve service offerings and operational efficiency.

Land your dream remote job 3x faster with AI