Hospice Triage Registered Nurse
Bankers Healthcare GroupSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Hospice Patient Care Advocate (LVN) at Mission Healthcare
San Diego, California, United States
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, HospiceIndustries
Requirements
- Current LVN license with a minimum of one (1) year of experience in a healthcare office, preferably in hospice
- Proficient in computer systems and documentation
- Strong customer service and time management skills
- Working knowledge of healthcare regulations, CHAP standards, and payer practices
- Excellent communication, negotiation, and public relations abilities
- Demonstrates professionalism, emotional intelligence, and the ability to work across all organizational levels
- Strong commitment to excellence and alignment with company values
- Highly detail-oriented, organized, and capable of managing competing priorities
- Flexible schedule availability to meet business needs
- Team player with a collaborative, resourceful, and safety-conscious mindset
Responsibilities
- Assign clinical team members upon patient admission to ensure continuity of care
- Field patient care calls and assign staff to address emergent needs
- Support the clinical and marketing teams in obtaining records for compliance in Assisted Living and Skilled Nursing Facilities
- Assist Case Managers with medication re-orders and supply ordering as needed
- Coordinate Face-to-Face (F2F) visits for patient re-certifications; manage SNF MD/NP visit schedules
- Prepare re-certification worksheets for Interdisciplinary Group (IDG) meetings and assist with scheduling and facilitating IDG
- Ensure IDG Medical Director coverage is maintained
- Run weekly stand-up meetings with Case Managers and the Scheduling team to assign LVN visits appropriately
- Generate compliance reports for newly admitted patients to ensure timely completion of SC and MSW visits
- Make welcome calls to new admissions in collaboration with the DPCS or Clinical Manager
- Provide backup support to Scheduling and Intake Coordinators as needed
- Maintain compliance with all state, federal, and CHAP regulations regarding referrals and intake
- Implement and improve work methods and procedures to ensure policy-aligned admissions
- Foster and maintain positive relationships with referral sources
- Participate in quality assessment and performance improvement activities
- Maintain comprehensive knowledge of community resources and assist referral sources when needed
- Perform additional duties as assigned by management
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the pay range for the Hospice Patient Care Advocate role?
The pay range is $34 - $36 per hour, depending on experience.
What benefits are offered for this position?
Benefits include Medical, Dental & Vision, Vacation, Sick & Holiday Paid Time Off, Mileage Reimbursement, Employee Assistance Program, Flexible Spending & Health Savings Accounts, Disability, Life and AD&D Insurance, and 401(K).
Is this role remote or in-office, and where is it located?
This is an in-office position located in San Diego, CA.
What qualifications and skills are required for this role?
Candidates need a current LVN license with at least one year of healthcare office experience, preferably in hospice, proficiency in computer systems and documentation, strong customer service and time management skills, and working knowledge of healthcare regulations and CHAP.
What is the company culture like at Mission Healthcare?
The culture emphasizes collaboration, compassion, and commitment, guided by core values of Compassion, Accountability, Respect, Excellence, and Service (CARES), with a focus on taking care of people and impacting patients' lives.
Mission Healthcare
Provides home-based healthcare services
About Mission Healthcare
Mission Healthcare provides home-based healthcare services, including home health, home care, and hospice care. Their services cater to patients who prefer receiving medical care at home, such as those recovering from surgery, individuals with chronic illnesses, and patients needing end-of-life care. The company operates through a network of eight operating companies that work closely with insurance providers, physician groups, and hospitals to ensure effective patient care. This collaboration allows Mission Healthcare to offer a wide range of services tailored to individual needs. Unlike many competitors, Mission Healthcare emphasizes personalized, high-quality care, which fosters strong relationships with clients and supports its financial stability. The goal of Mission Healthcare is to deliver exceptional patient-centered care that improves health outcomes for individuals in the comfort of their own homes.
San Diego, CaliforniaHeadquarters
2009Year Founded
GROWTH_EQUITY_VCCompany Stage
HealthcareIndustries
201-500Employees