Home Health Intake Coordinator at Mission Healthcare

San Diego, California, United States

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$52,000 – $58,240Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Home HealthIndustries

Requirements

High school graduate
Valid state Medical Assistant (MA) certification
Minimum of 2 years of health care experience required
Knowledge of the purpose and function of hospice and diagnosis acceptable to Hospice setting
Proficient in word processing, desktop publishing, and spreadsheet software
Excellent customer service, communication, managerial, and organizational skills
Knowledge of community resources
Candidates with a Medical Assistant background highly preferred

Responsibilities

Retrieve referrals in a timely manner from Forcura, ECIN, or other means of submission
Immediately initiate data entry and begin insurance authorization process
Arrange and schedule transportation (as needed), Durable Medical Equipment (DME), and Medication delivery (initiate workflow for RN to order meds)
Contact families and patients to coordinate the Start of Care or initiation visit, and delivery of Medications and DME
Schedule initiation visit as well as SOC visit in HCHB and send visit to RN/LVN device so they can initiate care
Manage the referral process, including initiation, verification, assignment, and record keeping
Maintain positive relationships with customers and referral sources

Skills

Key technologies and capabilities for this role

ForcuraECINInsurance AuthorizationData EntryCustomer ServiceReferral ManagementSchedulingDurable Medical EquipmentMedication DeliveryCommunicationOrganizational Skills

Questions & Answers

Common questions about this position

What is the pay rate for the Home Health Intake Coordinator position?

The compensation band is $25-28 per hour.

What benefits are offered for this role?

Benefits include Medical, Dental & Vision, Vacation, Sick & Holiday Paid Time Off, Mileage Reimbursement, Employee Assistance Program, Flexible Spending & Health Savings Accounts, Disability, Life and AD&D Insurance, and 401(K).

Is this position remote or office-based, and where is it located?

This is a full-time position located in San Diego, CA; no remote work option is mentioned.

What qualifications and skills are required for the Intake Coordinator role?

Candidates need a high school diploma, valid state Medical Assistant certification, minimum 2 years of health care experience, knowledge of hospice purposes and diagnoses, and proficiency in word processing, desktop publishing, and spreadsheet software. Excellent customer service, communication, managerial, and organizational skills are also required.

What are Mission Healthcare's core values and company culture like?

The core values are Compassion, Accountability, Respect, Excellence, and Service (CARES), with a culture of collaboration, compassion, commitment, inclusivity, diversity, equity, and belonging where every employee feels respected and empowered.

Mission Healthcare

Provides home-based healthcare services

About Mission Healthcare

Mission Healthcare provides home-based healthcare services, including home health, home care, and hospice care. Their services cater to patients who prefer receiving medical care at home, such as those recovering from surgery, individuals with chronic illnesses, and patients needing end-of-life care. The company operates through a network of eight operating companies that work closely with insurance providers, physician groups, and hospitals to ensure effective patient care. This collaboration allows Mission Healthcare to offer a wide range of services tailored to individual needs. Unlike many competitors, Mission Healthcare emphasizes personalized, high-quality care, which fosters strong relationships with clients and supports its financial stability. The goal of Mission Healthcare is to deliver exceptional patient-centered care that improves health outcomes for individuals in the comfort of their own homes.

San Diego, CaliforniaHeadquarters

2009Year Founded

GROWTH_EQUITY_VCCompany Stage

HealthcareIndustries

201-500Employees

Benefits

Health Insurance

Paid Vacation

Flexible Work Hours

Risks

Leadership change may lead to strategic shifts or instability.

AI-driven competitors like Medalogix pose a competitive threat.

Dependence on insurance reimbursements could affect financial stability.

Differentiation

Mission Healthcare offers comprehensive home-based care, including home health and hospice services.

The company collaborates with insurance providers and hospitals for seamless patient care.

Mission Healthcare focuses on personalized, high-quality care through a network of eight companies.

Upsides

Growing aging population increases demand for home healthcare services.

Telehealth integration enhances patient care and reduces costs.

Partnerships with tech companies can improve service offerings and operational efficiency.

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