Responsibilities

The Healthcare Coordinator will handle inbound and outbound calls to educate patients on available therapy services, verify insurance coverage through portals and phone calls, ensuring accuracy and efficiency, enter patient information into systems with strong attention to detail and accuracy, demonstrate empathy and understanding while interacting with patients, addressing their needs and concerns, leverage communication and persuasive skills to promote therapy services effectively, and utilize platforms such as ClickUp (CRM) and WebPT (EMR) to manage patient data and workflows.