HCM Analyst - HRIS Implementation

Position Overview

Remote is seeking a proactive, detail-oriented, and analytical HCM Analyst to join our new HCM Onboarding Team (HR Services Team). This role is crucial in supporting our HRIS Product, ensuring exceptional implementation experiences and system solutions delivery for our customers. You will work closely with customers and internal teams to map requirements, manage data migrations, configure systems, and create user-friendly documentation.

About Remote

Remote is dedicated to simplifying global employment compliance for modern organizations. We empower businesses of all sizes to recruit, pay, and manage international teams seamlessly. Our team operates asynchronously across six continents, driven by core values and a future-focused work culture. We encourage diversity of talent, experience, and culture to build a best-in-class HR platform.

If you are energetic, curious, motivated, and ambitious, join us and define the future of work!

What This Job Can Offer You

This is an exciting opportunity to make a personal difference in the global employment space by joining Remote's new HCM Onboarding Team. You will leverage your deep knowledge of the Remote HCM product and your commitment to customer experience to support HRIS implementations.

What You Bring

• Skills & Mindset:
  • Proactive, detail-oriented, and analytical with a strong problem-solving mindset.
  • Customer-focused with a genuine interest in solving problems and delivering solutions.
  • Self-starter with the ability to work independently and manage multiple priorities.
  • Excellent project management skills.
• Technical Proficiency:
  • Advanced proficiency in Excel, Google Sheets, SQL queries, and data analysis.
  • Proven ability to create clear, user-friendly guides, training materials, and system documentation tailored to non-technical audiences.
  • Experience managing or supporting system implementations, integrations, and configurations for enterprise clients in an analyst function.
  • Experience designing and executing User Acceptance Testing (UAT), including developing test scripts, guiding users, capturing feedback, and ensuring issue resolution.
• Industry Knowledge:
  • Deep knowledge of Global HR and Payroll processes, HCM platforms, and data migration best practices.
• Communication:
  • Writes and speaks fluent English.
• Preferred:
  • Experience working remotely is considered a plus.

Key Responsibilities

• Implementation Partnership: Partner with Onboarding Consultants and GP Payroll teams from discovery to final sign-off for all HRIS implementations.
• Data Management: Perform data migration, cleansing, and validation activities, collaborating with internal and external stakeholders.
• Requirements Translation: Translate customer needs into clear technical requirements, mapping current processes to ensure system requirements are built within the platform, aligned with project plans and internal teams.
• Integration Support: Support integration projects for customers in collaboration with internal Product and Engineering teams.
• System Configuration: Work closely with customers to set up the HRIS system according to their requirements, collaborating with their internal teams (IT, HR, Data, Payroll, Finance, etc.).
• Documentation & Training: Create customized client documentation, training materials, and user guides to support client team adoption and usage.
• UAT Management: Create UAT Plans and test scripts based on customer system builds and processes.
• Handover & Support: Ensure a first-class handover to all Business As Usual (BAU) teams upon implementation completion and support hypercare periods as required.
• Timeline Adherence: Ensure all data and analysis deliverables are met within agreed timelines throughout the implementation process with 100% accuracy.

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