[Remote] HC_Technician 3 - Biomedical_HC OTHSAL at GE Healthcare

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical TechnologyIndustries

Requirements

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing medical equipment; OR equivalent military education and 4+ years of experience servicing medical equipment; OR High School Diploma/GED and 6+ years of experience servicing medical equipment
Proficiency in completing electronic documentation using technological tools (e.g., iPad, iPhone) and familiarity with technological programs (e.g., Microsoft Office)
Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership)
Experience interfacing with both internal team members and external customers as part of a solution-based service process
Strong communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner
Ability to work independently and as a team to implement solutions through problem solving
Compliance with GEHC's standard background check, including a post-offer drug test
Compliance with all customer access policies, including obtaining/providing proof of required immunizations, additional drug tests, or background checks (including federal government background check if assigned to support a federal contract)

Responsibilities

Respond to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer's biomedical equipment
Drive customer satisfaction through Service Excellence
Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations
Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation
Establish and engage in proactive daily communications with customers to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction
Effectively communicate and partner with teammates and colleagues
Implement GE/customer facility contract and support customer and business goals/objectives
Lead, instruct, and assist technicians on basic and complex repairs/resolution
Work as a member of local team to provide efficient service delivery to all accounts within the assigned area (includes delegating tasks and performing administrative duties)
Proactively reach out to others on team (e.g., provide help, share best practices, mentor others)
Share on-call responsibility
Document all repair actions and submit reports/summaries according to schedule
Ensure proper care of spares, tools, and test equipment, and ensure calibration
Maintain approved parts inventory
Manage vendor's service delivery processes in compliance with GE policies, as instructed
Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction
May perform role of site leader (e.g., direct activities of fellow BMETs assigned to site, engage in a more interactive customer relationship, interact with customer leadership, participate in a Safety Committee)
Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements

Skills

Key technologies and capabilities for this role

biomedical equipment repairplanned maintenancesafety inspectionscustomer relationsservice excellenceteam leadershipdocumentationparts inventorytest equipment calibrationvendor management

Questions & Answers

Common questions about this position

What are the qualifications required for this Biomedical Technician role?

Candidates need an Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field with 4+ years of experience servicing medical equipment; or equivalent military education with 4+ years; or High School Diploma/GED with 6+ years of experience.

Where is the primary work location for this position?

The primary work location is McMinnville, OR.

What is the salary range for this HC Technician 3 role?

This information is not specified in the job description.

What does the company culture at GE HealthCare emphasize?

GE HealthCare emphasizes improving lives through medical technology, unlocking ambition, turning ideas into realities, and fostering an environment where every voice makes a difference to build a healthier world.

What skills or experiences make a strong candidate for this role?

Strong candidates have proficiency in servicing medical equipment, completing electronic documentation using technological tools, leading teams, maintaining customer relations, and staying updated on standards and procedures.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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