Global Service Supply Planner at Johnson & Johnson

Milpitas, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, MedTech, Vision CareIndustries

Requirements

Passionate about improving and expanding vision treatments
Ability to work onsite in Milpitas, CA
Expertise in supply chain planning, particularly service planning and spare parts management

Responsibilities

Manage the regional spares deployment on a weekly basis and plan spare parts to support field engineers, distributors, and direct customers to maintain target regional fill-rate
Determine supply and maintain target stocking inventory levels based on usage and set targets at regional CSL (Central Stocking Location)/FSL (Forward Stocking Location); adjust targets per regional agreement and planner approval
Monitor service materials in-transit, investigate, and resolve in-trans materials beyond the desired number of days
Work closely with production planning and the repair depot to ensure customer expectations and desired service levels are met
Establish effective communication with supporting functions (purchasing, manufacturing planning, repair depot, engineering, quality, regulatory, customer service, document control) to resolve issues impacting spare parts service levels
Set target stocking levels for FRUs based on historical usage and input from product experts; maintain appropriate target and reorder points to meet business fill rate targets
Participate in new product launch meetings and assist in developing new product forecasts and production schedules
Minimize SLOB; perform excess and obsolete inventory reviews, timely dispositions of materials, and plan/reserve for EOL (End of Life) support
Review and implement ECOs (Engineering Change Orders), working with Engineering and Service Planning to disposition and minimize impact to SLOB and service levels
Analyze performance metrics for Service 3PL Regions, determine root cause and corrective action if outside tolerance (including back-orders and on-time in full customer order fulfillment)
Develop and further relationships with internal stakeholders

Skills

Key technologies and capabilities for this role

Supply Chain PlanningSupply Network PlanningProduction PlanningDemand PlanningService PlanningInventory ManagementMaterials PlanningResource Planning

Questions & Answers

Common questions about this position

Is this role remote or onsite?

The role is located onsite in Milpitas, CA.

What are the key responsibilities of the Global Service Supply Planner?

Key responsibilities include managing regional spares deployment weekly, determining supply and maintaining target stocking inventory levels, monitoring in-transit service materials, working with production planning and repair depot to meet customer expectations, and establishing communication with supporting functions.

What is the employment type for this position?

This is a full-time position.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What skills or experience make a strong candidate for this role?

Strong candidates should have experience in supply chain planning, particularly in service parts planning, inventory management, monitoring in-transit materials, collaborating with production and repair teams, and communicating effectively with supporting functions.

Johnson & Johnson

Healthcare products in pharmaceuticals and devices.

About Johnson & Johnson

Johnson & Johnson operates in the healthcare sector with three main areas: pharmaceuticals, medical devices, and consumer health products. In the pharmaceuticals segment, the company develops prescription drugs for various medical conditions such as cancer and infectious diseases. The medical devices segment provides products used in surgeries and other medical procedures, while the consumer health segment offers over-the-counter products, including baby care and personal health items. Johnson & Johnson generates revenue through direct sales and partnerships, and it invests significantly in research and development to create new products that meet the needs of consumers and healthcare providers. The company stands out from competitors by emphasizing diversity, equity, and inclusion in its workplace, fostering an environment where employees can share their perspectives. Its goal is to improve patient outcomes and enhance the overall health and well-being of individuals globally.

New Brunswick, New JerseyHeadquarters

1886Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

J&J faces a class action lawsuit in Australia over ineffective cold and flu medications.

Former J&J executives joining other firms could lead to increased competition.

Ongoing legal battles, like the lawsuit against Cigna, pose financial liabilities for J&J.

Differentiation

J&J operates in three segments: pharmaceuticals, medical devices, and consumer health.

The company invests heavily in R&D for innovative medical solutions and products.

J&J is committed to diversity, equity, and inclusion in its workplace culture.

Upsides

J&J's collaboration with Helsinki University Hospital focuses on value-based healthcare models.

The rise of personalized medicine offers J&J opportunities in targeted therapies.

Increased focus on digital health solutions presents expansion opportunities for J&J.

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