Global Payroll Manager

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, BiotechnologyIndustries

Requirements

Candidates must have 6+ years of payroll experience, with at least 3 years in a global payroll leadership role. Strong knowledge of payroll regulations, tax compliance, and employment laws across multiple countries is essential. The ideal candidate should be a self-motivated, flexible, hard-working team player with strong organizational and communication skills, integrity, and accountability.

Responsibilities

The Global Payroll Manager will direct and oversee accurate semi-monthly global payroll processing, including salaries, overtime, benefits, deductions, and taxes. This role involves owning end-to-end payroll operations across all global locations, ensuring accuracy, timeliness, and compliance with local laws. Responsibilities include developing and implementing payroll policies, ensuring adherence to federal, state, and local laws, and overseeing compliance reporting and filings. The manager will analyze processes for improvement, generate and analyze payroll metrics, troubleshoot payroll issues, respond to employee inquiries, partner with HR, Finance, and Legal, manage payroll vendors, and mentor a small payroll team.

Skills

Payroll Administration

Global Compliance

System Optimization

Accuracy

Discretion

Organizational Skills

Communication Skills

Problem-Solving

Integrity

Accountability

Interpersonal Skills

Teamwork

LivePerson

Digital customer engagement and communication tools

About LivePerson

LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.

New York City, New YorkHeadquarters

1995Year Founded

$40.5MTotal Funding

IPOCompany Stage

Data & Analytics, Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Family Planning Benefits

Fertility Treatment Support

Professional Development Budget

Tuition Reimbursement

Wellness Program

Mental Health Support

Flexible Work Hours

Remote Work Options

Employee Stock Purchase Plan

Risks

Emerging AI platforms could erode LivePerson's market share with competitive pricing.

Rapid AI advancements may require significant R&D investment to maintain competitiveness.

Data privacy concerns and regulatory changes could impact LivePerson's operations.

Differentiation

LivePerson's Conversational Cloud platform offers seamless AI-driven customer engagement solutions.

The company partners with industry leaders like Telnyx to enhance real-time communication.

LivePerson's subscription-based model ensures a steady revenue stream from diverse industries.

Upsides

Increased adoption of AI-driven solutions boosts LivePerson's market presence.

Recognition in Inc.'s 2024 Power Partner Awards enhances LivePerson's B2B reputation.

Partnerships with companies like Capitec expand LivePerson's customer service capabilities.

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