Level AI

FullStack Engineer - Virtual Agent (Noida, India)

Noida, Uttar Pradesh, India

Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Software DevelopmentIndustries

Requirements

Candidates should possess a Bachelor's degree in Computer Science or a related field, with a minimum of 2-4 years of Fullstack development experience and at least 1 year of experience in web application development. Strong proficiency in JavaScript, HTML, and CSS is required, along with thorough understanding of React and its core front-end principles. Experience with Django framework in Python and RESTful APIs with GraphQL is preferred, and experience working with relational databases such as Postgres or MySQL is also desired. Candidates should have a Bachelor's degree from a Tier-I Engineering institute.

Responsibilities

As a FullStack Engineer, you will be responsible for the end-to-end development of features and tools, building cutting-edge web interfaces for customer-facing tools and features, translating designs and wireframes into high-quality full-stack code, developing new features using React and backend tools (Django, NodeJS), building reusable components and front-end libraries for future use, and building RESTful API layer access to the backend system. You will also monitor and maintain the existing codebase, and contribute to the overall architecture of the platform.

Skills

JavaScript
HTML
CSS
React
Django
RESTful APIs
GraphQL
Postgres
MySQL
Python
NodeJS

Level AI

Enhances customer experience through intelligent automation

About Level AI

Level AI enhances customer experience by integrating human and machine intelligence, primarily serving the Business Process Outsourcing (BPO) industry, including call centers and customer service departments. The company provides software solutions that analyze and optimize call center data, breaking down data silos to ensure all relevant information is accessible for better decision-making and improved customer interactions. Level AI operates on a subscription model, charging clients for access to its platform and tools. Its technology boosts sales team conversion rates and increases the productivity of Quality Assurance (QA) teams, leading to reduced QA costs. By focusing on intelligent automation and data integration, Level AI helps clients achieve significant performance improvements and cost savings, setting it apart from competitors in the BPO sector.

Key Metrics

Mountain View, CaliforniaHeadquarters
2018Year Founded
$72.4MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Remote Work Options
Parental Leave
401(k) Retirement Plan

Risks

Emerging competition from other AI platforms threatens Level AI's market share.
Rapid AI advancements could render Level AI's offerings obsolete without continuous innovation.
Data privacy regulations may impact operations, especially with new monitoring features.

Differentiation

Level AI integrates human and machine intelligence for enhanced customer experience.
The company eliminates data silos, improving decision-making and customer interactions.
Level AI's subscription model offers steady revenue and customer retention.

Upsides

Increased demand for AI-driven customer service solutions boosts Level AI's market potential.
Growing interest in real-time conversational intelligence tools enhances call center performance.
Rising adoption of generative AI technologies automates tasks and personalizes interactions.

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