Mortgage Customer Outreach Specialist I
M&T Bank37,440 - 58,584 USD/year
- Full Time
- Junior (1 to 2 years)
$35,000 – $45,000Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
BankingIndustries
Requirements
Candidates must possess a high school diploma or GED, or equivalent work experience, and have at least 6 months of cash handling experience. Six months of demonstrated customer service experience is also required, along with the ability to follow directions, policies, and procedures. Bilingual Spanish and/or Haitian Creole language skills are required.
Responsibilities
The Full Time Teller will engage in assisting with various financial needs and processing transactions, including deposits, withdrawals, and transfers. They will provide exceptional customer service, resolve customer concerns, minimize risk, defend against fraud, and cross-sell bank products to deepen customer relationships. The Teller will also handle cash drawer balances, adhere to bank policies and procedures, assist with custodianship, audits, and other operational tasks, and support nearby branch locations as needed.
Skills
Cash Handling
Customer Service
Transaction Processing
Fraud Prevention
Spanish
Haitian Creole
Compliance
Santander
Provides banking, investment, and insurance services
About Santander
Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.
Key Metrics
Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees