Front Desk Coordinator - Azura Outpatient Surgery at Fresenius Medical Care

Madison, Wisconsin, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, MedicalIndustries

Requirements

High School Diploma or an equivalent combination of education and experience (Associate Degree or higher preferred)
1 – 2 years’ related experience preferably in a medical setting with insurance billing
Proficient in the use of computers and related software such as Microsoft Office
Excellent communication skills – verbal and written
Ability to handle several tasks simultaneously
Ability to adapt to supporting software applications

Responsibilities

Schedule and input all appointments scheduling module in a timely and efficient manner
Assure all pre-procedure/preoperative activities are scheduled or completed
Manage patient cancellations, center cancellations (e.g. equipment issues) and additions to schedule in accordance to center scheduling parameters
Print patient schedule and pull patient charts daily
Facilitate the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process
Assemble file and maintain patient medical records and financial records in a confidential and secure manner
Complete front-end process of billing procedure ensuring all information is entered into the computer registration module
Perform Insurance Verification process and completes all required processes for prior authorizations or other actions required by payor
Assist with patient transportation if the patient qualifies per the Company Transportation Policy
Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures
Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit including physician reports to referral sources
Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately
Perform daily encounter checks to assure reporting accuracy
Coordinate collection processing maintenance storage retrieval documentation and distribution of medical records per policy and procedure
Assure documentation of logs of medical record release
Provide information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy
Oversee the materials going in and out of the office including inventory shipments and deliveries
Other duties as assigned

Skills

Key technologies and capabilities for this role

SchedulingEMRInsurance VerificationPatient RegistrationMedical Records ManagementBillingPrior AuthorizationsMulti-line PhoneData EntryCustomer Service

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the salary range for the Front Desk Coordinator role?

This information is not specified in the job description.

What are the key responsibilities of this role?

Key responsibilities include scheduling appointments, managing patient admissions, handling insurance verification and billing, maintaining medical records, and greeting patients.

What is the work environment like?

The work environment is characteristic of a health care facility with air temperature control, moderate noise levels, desk and computer work, and interaction with patients, staff, and physicians. Employees may be exposed to infectious diseases.

What education is required for this position?

This information is not specified in the job description.

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Professional Development Budget

Conference Attendance Budget

Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.

Rising mental health challenges may impact FMCNA's employee productivity.

Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.

FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.

FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.

Home dialysis market expansion aligns with FMCNA's patient-centric care approach.

AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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