Food Safety and Quality Supervisor at Misfits Market

Hanover, Maryland, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Food & Beverage, GroceryIndustries

Requirements

Experience in quality assurance, quality controls, and Sanitation program execution
Knowledge of GFSI/SQF, USDA Organic, AMS Standards, FSMA, GMP, and related food safety regulations
Expertise in Food Safety Plans, Food Defense, FSVP, Sanitary Transport, and regulatory compliance
Proficiency in document control, SSOPs, SOPs, internal auditing, and KPI tracking
Skills in root cause analysis, corrective actions, and customer complaint investigations
Ability to lead and supervise teams, including the Preparation Team in packing facilities
Competency in data analysis, reporting, training program development, and fostering food safety culture

Responsibilities

Develop and implement Quality and Food Safety policies and programs (e.g., internal standards, FSMA, GMP, Environmental Monitoring, Sanitation, Traceability, Non-conforming Material-Hold and Release) per SQF Standards
Own escalated customer complaint investigations, root cause analysis, trending, and prevention measures
Review, investigate, and analyze customer and supplier performance feedback for root cause and corrective actions
Create and manage an efficient document control process using databases for Fulfillment Centers
Collect, analyze, summarize data, and report/monitor Food Safety KPIs to improve products, processes, and standards
Provide continuous feedback, coaching, evaluation, and performance reviews for employees
Build awareness, training, and education programs to drive cultural and behavioral changes
Develop and implement internal auditing programs for continuous improvement of Quality and Food Safety
Conduct annual reviews of Food Safety Plans, Training Material, Sanitation Processes, and Food Defense protocols against SQF requirements
Ensure auditors are calibrated and competent to effectively drive continuous improvement

Skills

Food Safety

Quality Assurance

Sanitation

GFSI

SQF

USDA Organic

AMS Standards

Internal Auditing

Training Execution

Leadership

Misfits Market

Online grocery delivery of surplus foods

About Misfits Market

Misfits Market provides an online grocery delivery service that specializes in organic produce, high-quality meats, seafood, dairy products, and other sustainably sourced groceries. The company focuses on offering affordable food options to cost-conscious consumers by sourcing surplus and imperfect foods that are still fresh and nutritious. This approach allows Misfits Market to sell products at prices up to 30% lower than traditional grocery stores. Customers can easily place orders through their e-commerce platform for home delivery. Misfits Market stands out from competitors by emphasizing sustainability and reducing food waste, which appeals to environmentally conscious shoppers. The company's goal is to make high-quality food accessible while promoting sustainable practices.

Delanco Township, New JerseyHeadquarters

2018Year Founded

$512.1MTotal Funding

SERIES_CCompany Stage

Food & Agriculture, Social Impact, Consumer GoodsIndustries

201-500Employees

Benefits

Remote Work Options

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Stock Options

Risks

Increased competition from Instacart and Amazon Fresh in organic product lines.

Closure of fulfillment centers may negatively impact brand perception and customer loyalty.

Challenges in maintaining produce quality during delivery with smaller fulfillment centers.

Differentiation

Misfits Market offers organic produce at up to 40% off grocery store prices.

The company sources surplus foods, reducing waste and promoting sustainability.

Misfits Market's private-label line, Odds & Ends, offers pantry staples at lower prices.

Upsides

Partnership with Upcycled Food Association taps into growing interest in sustainable products.

Misfits Perks loyalty program enhances customer engagement and brand differentiation.

Consolidation of distribution centers may lead to more efficient logistics and cost savings.

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