FNOL Analyst at AIG

Mexico City, Mexico City, Mexico

AIG Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • Bachelor’s degree completed or partial progress (min 50 %)
  • Adjusting experience lower-level complexity claims (1 year)
  • Ability to prioritize and multi-task effectively in a fast-paced environment
  • Ability to communicate information clearly and concisely both verbally and in writing
  • Computer proficiency
  • Proficiency in Desk Management, phone ‘etiquette’, time management and dealing with difficult internal customers

Responsibilities

  • Data analysis for new claims received
  • Sise’s data Validation entered in FNOL module (“Pre-denuncias”) as well as selection of the coverage to be affected for recording (“conversion”)
  • Initial reserving
  • Policy application or search in OV
  • Non-recorded Monthly Review (Claims that have not been registered (“convertidos”))
  • Payment of Fees in VBA claims
  • Documentation and reporting
  • Loss Notice and acknowledgement letter generation then sent via mail to customers and brokers
  • Policy request and sending it by email to external adjusters, analysts, and support within the OneView tool, in all cases
  • New claim advised report (obtained from Cognos tool)
  • Provide an efficient service to internal clients (handlers, supervisors and managers) for the claims data Sise transformation
  • Timely response and indemnity for assigned VBA cases for customer satisfaction

Skills

FNOL
Claims Processing
Insurance Claims
Data Entry
Customer Service
SLA Management

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters
1919Year Founded
IPOCompany Stage
Cybersecurity, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision coverage
Flexible Spending Accounts (FSA)
401(k)
PTO
Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.
Expansion in Atlanta could pose financial risks if expected growth does not materialize.
Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.
Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.
AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.
InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.
Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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