Part-time Lean Expert
HarmonicSalary not specified
Part Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, JewelryIndustries
Requirements
- Outstanding people skills
- Championing Mejuri’s values
- Team player attitude
Responsibilities
- Enabling a memorable and personalized customer service experience that focuses on building a connection to the Mejuri brand and strives to exceed customer expectations
- Expertly executes and coaches others to execute our Selling Programs
- Remain informed and knowledgeable of all Mejuri products and latest launches as a product expert
- Assist the team with implementing various customer-centric campaigns and maintaining relationships
- Positively ensure all KPIs within the business are consistently achieved
- Take ownership of delivering strong results, focusing on team and individual goals
- Maintain operational processes that have a positive impact on sales, decrease spend and enhance the business
- Support the management team to ideate and develop new sales opportunities to drive traffic and engage with clients
- Drive business through clienteling, sourcing new customers, and fostering existing customer relationships
- Manage sales floor operations, coaching and providing feedback in the moment to support the sales team
- Provide critical insights and make recommendations daily
- Support all operational workflows and uphold standard operating procedures including but not limited to: opening/closing the store, managing merchandise, sales floor management, and employee management
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Floor Lead position?
This information is not specified in the job description.
Is the Floor Lead role remote or onsite?
The position is onsite.
What skills are required for the Floor Lead role?
Outstanding people skills, championing Mejuri’s values, and a team player attitude are required.
What is the company culture like at Mejuri?
Mejuri emphasizes a team-oriented environment with a can-do attitude, exceptional customer service, and values that empower underrepresented women and non-binary individuals through initiatives like the Empowerment Fund.
What makes a strong candidate for the Floor Lead position?
Strong candidates are team players with outstanding people skills, a can-do attitude, and a commitment to championing Mejuri’s values while excelling in customer service, sales, and operations.
Mejuri
Handcrafted fine jewelry for everyday wear
About Mejuri
Mejuri offers handcrafted fine jewelry designed for everyday wear, including gold and silver pieces. The company eliminates traditional retail markups, making high-quality jewelry more affordable for a wider audience. Mejuri primarily targets fashion-oriented women who appreciate unique and trendy designs, and it operates as a direct-to-consumer brand through its website, mejuri.com. This model allows Mejuri to control the customer experience and reduce costs by avoiding middlemen. New jewelry editions are released weekly, keeping the collection fresh and appealing. Mejuri aims to provide stylish, high-quality jewelry at accessible prices, enhancing customer satisfaction with free shipping and returns.
Toronto, CanadaHeadquarters
2013Year Founded
$28.2MTotal Funding
SERIES_BCompany Stage
Consumer GoodsIndustries
501-1,000Employees