FinCrime Operations Training Lead - Sanctions at Wise

Tallinn, Harju County, Estonia

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

NoVisa

FinTech, Financial ServicesIndustries

Requirements

Eligible to work in Estonia (no visa or residence permit sponsorship)
Excellent verbal and written communication skills in English, with the ability to produce clear, concise, accurate, and professional reports, summaries, and customer communications
Additional languages are a plus
Experience in Learning & Development
Experience in Education, Teaching, Adult Learning Program Design, or a background in complex operational roles with a demonstrated interest in training

Responsibilities

Team Leadership - Lead by example to drive a customer-focused mindset and foster a high-performance culture based on ownership, accountability, and continuous learning while unifying your team behind shared FinCrime goals
People Management - Coach and develop Training Specialists at all experience levels, provide regular constructive feedback, manage performance issues decisively, and conduct career development discussions
Operational Management - Oversee the complete training program lifecycle from design to delivery, maintain training libraries, measure efficiency and quality outcomes, and manage administrative tasks like scheduling and documentation
Performance Management - Define and track training KPIs including learner comprehension and speed-to-competency, conduct regular one-on-one coaching sessions, and address underperformance through constructive development plans
Stakeholder Management and Communication - Engage with diverse stakeholders to understand training needs, communicate progress through data-driven reports, navigate complex conversations, and proactively raise issues through established channels
Develop and Maintain Reporting Governance - Establish governance frameworks for training programs, ensure compliance with regulatory requirements, maintain comprehensive documentation, and regularly refresh materials to reflect current processes
Project Management - Lead training-related projects from initiation to completion, prioritize tasks, maintain clear documentation, delegate appropriately, and communicate measurable impact to the organization
Utilize Insights for Improvement - Use data from reports and analysis to continuously improve training programs and ensure evaluation data supports evolving team goals
Oversee Training Effectiveness - Ensure quality delivery through diverse learning approaches, scale training globally as operations expand, and align all programs with industry best practices and regional requirements
Planning and Execution - Develop training plans aligned with organizational objectives, measure team effectiveness, and maintain a clear training strategy connected to wider business goals
Facilitate Key Training Sessions - Personally deliver high-impact training sessions and programs for senior team members to maintain facilitation skills and identify emerging training needs

Skills

FinCrime

Sanctions

Training Design

Team Leadership

People Management

Performance Management

KPI Tracking

Learner Comprehension

Operational Management

Wise

Facilitates low-cost international money transfers

About Wise

Wise focuses on international money transfers, providing a low-cost alternative to traditional banks. It uses a peer-to-peer system to match transfers between users in different countries, which helps reduce fees and offers better exchange rates. Customers pay a small, transparent fee for each transaction, and Wise also offers a multi-currency account for managing funds in various currencies. The company aims to maintain high performance and reliability while ensuring transparency and trust with its users.

London, United KingdomHeadquarters

2011Year Founded

$385.5MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

5,001-10,000Employees

Benefits

PTO & annual leave

Work from home flexibility

Parental leave

Medical insurance plans

Health & wellbeing discounts

Pension & retirement plans

Social events

Relocation support

Risks

Increased competition from banks integrating Swift services could challenge Wise's market share.

Regulatory scrutiny following Stenn's collapse may increase pressure on Wise.

Bitcoin's low transaction fees could attract customers away from Wise's services.

Differentiation

Wise offers a peer-to-peer system for low-cost international money transfers.

The company provides a multi-currency account for ex-pats, freelancers, and travelers.

Wise's transparent fee structure attracts customers seeking cost-effective money transfer solutions.

Upsides

Partnership with Morgan Stanley enhances Wise's cross-border settlement capabilities.

Expansion into India's remittance market presents significant growth opportunities for Wise.

API integrations offer additional revenue streams and market penetration for Wise.

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