Financial Lines Sr. Claims Adjuster at AIG

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Strong experience and knowledge as a specialist in Financial Lines technical claims topics
Law degree preferred
Fluent in English
Advanced knowledge of legal / regulatory and litigation / procedural requirements for Financial Lines
Experienced in stakeholder management, both internal (underwriting, distribution, actuarial, finance and executive management) and external (brokers, major account clients)
Experience in negotiation, mediation, arbitration and ADR skills on higher value complex claims
Policy language skills enabling accurate and consistent policy wording interpretation
A track record of following up effectively on recommendations from technical claims audits and continuous file handling improvement
The ability to influence claims and non-claims stakeholders to effectively direct claims strategy
The ability to assist with technical training to the team’s claim handlers as required
Attention to detail
Good time management and prioritization skills

Responsibilities

Responsible for a portfolio of high value, complex claims from coverage inquiry through legal liability assessment and quantum analysis, to timely and accurate resolution
Achieve timely, accurate and customer-focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense
Actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling
Communicate regularly with internal and external stakeholders as the Financial Lines technical claims expert and thought leader
Act as a deputy for the Team Manager
Provide training and be a technical referral point for colleagues
Contribute to continuous improvement in Claims by supporting Quality Assurance / Regional Audit processes
Ensure mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders

Skills

Financial Lines

Claims Adjusting

Legal Liability Assessment

Quantum Analysis

Stakeholder Management

Regulatory Compliance

Litigation Procedures

Quality Assurance

Claims Training

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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