Installation Technician - Chicago, IL
Flock SafetySalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Home ImprovementIndustries
Requirements
- High School Diploma, GED, or equivalent
- 2+ years professional experience measuring replacement windows
- 2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects
- Valid Driver’s License
- Maintaining a driving record that meets company’s insurance standards
- Ability to use an extension ladder in a safe manner to measure windows and perform services
- Must be able to pass EPA certification and follow EPA Regulations
- Knowledge of local permit/license/historical/HOA requirements
- Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques
- Maintain proficiency to do all tasks of the position
- Maintain a substantive knowledge of product, install techniques, and construction basics
- Preferred Qualifications
- Proficiency with MS Word, MS Excel; experience with Customer Relationship management systems preferred
- Capability to navigate various applications on an iPad
- Customer-centric mindset
- Superior time and project management skills
- Ability to navigate a CRM system (i.e., SalesForce, Dynamics, Microsoft systems)
Responsibilities
- Visit residential customer sites to measure each window, door, sliding glass door opening as needed
- Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
- Support pricing process by providing accurate measurements and assessments for labor/materials
- Review installation project/process with customers
- Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions
- Execute change order specifications
- Maintain service parts inventory and equipment
- Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
- Fulfill service appointment specifications
Skills
Window Measurements
Door Measurements
Installation Specifications
Project Assessments
Change Orders
Inventory Management
Customer Site Visits
Service Assessments
Problem Solving
Window Nation
Home improvement specializing in windows and doors
About Window Nation
Window Nation specializes in home improvement by providing replacement windows, doors, and vinyl siding to homeowners. Their products are custom-made to meet the specific needs of each client, ensuring a perfect fit for various budgets and style preferences. The company operates in major U.S. cities and employs professional installers who take precise measurements to guarantee quality installation, which enhances the longevity and performance of the products. Window Nation differentiates itself from competitors by offering a wide selection of over 10 different brands, special financing options, and promotions like "Buy 2 Windows, Get 2 Free". Their goal is to help homeowners improve their property's energy efficiency, curb appeal, and overall value while making the investment process as accessible as possible.
Fulton, MarylandHeadquarters
2006Year Founded
BUYOUT_LBOCompany Stage
Financial Services, Consumer GoodsIndustries
201-500Employees
Benefits
Paid Vacation
401(k) Retirement Plan
401(k) Company Match
Risks
Increased competition in new markets like Louisville and Milwaukee.
Integration challenges from ARMORVUE acquisition may disrupt service quality.
Rising material costs could squeeze profit margins.
Differentiation
Window Nation offers custom-made windows tailored to specific client needs.
The company provides a wide range of products from over 10 different brands.
Professional installers ensure precise measurements and installations for product longevity.
Upsides
Expansion into Louisville and Milwaukee opens new market opportunities.
Acquisition of ARMORVUE enhances product offerings and market reach.
Partnership with Milgard ensures high-quality, weather-resistant windows.
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