Shape the Future of AI - Georgian Talent Hub
WelocalizeSalary not specified
Part Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Health Insurance, HealthcareIndustries
Requirements
Candidates must reside in Columbus, GA and possess reliable personal transportation with the willingness and ability to drive across Georgia. Strong communication, accountability, problem-solving skills, empathy, and relationship-building abilities are essential. Open schedule availability is required, and bilingual skills and healthcare/insurance experience are preferred.
Responsibilities
The Field Support Representative will support members by answering questions, solving problems, and ensuring access to care across Georgia. This role involves visiting clients onsite, acting as in-person support, assisting the Account Management team with client relationships, and handling member inquiries via calls, web chats, and emails. The representative will provide excellent customer service, build rapport with members, and educate them on Sidecar Health best practices.
Skills
Customer Service
Member Support
Healthcare Benefits
Client Relationship Management
Communication
Sidecar Health
Affordable health insurance with price transparency
About Sidecar Health
Sidecar Health provides health insurance plans that focus on affordability and transparency, including options compliant with the Affordable Care Act (ACA). The company allows members to see average cash prices for medical services upfront, helping them make informed decisions and avoid unexpected costs. Revenue is generated through member premiums, which cover medical expenses, while also benefiting from the difference between negotiated cash prices and premiums. Sidecar Health's goal is to empower members to take control of their healthcare expenses with straightforward and cost-effective insurance options.
El Segundo, CaliforniaHeadquarters
2018Year Founded
$319.1MTotal Funding
SERIES_DCompany Stage
Financial Services, HealthcareIndustries
201-500Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Paid Vacation
Paid Holidays
Stock Options
Company Equity
Risks
Increased competition from similar insurtech companies may erode market share.
Regulatory scrutiny on cash pay models could pose compliance challenges.
Economic downturns might reduce consumer spending on health insurance premiums.
Differentiation
Sidecar Health offers transparent pricing, empowering members with upfront healthcare cost information.
The company provides customizable plans, aligning with individual coverage needs and budgets.
Partnerships with institutions like Ohio State University enhance their fixed-price care model.
Upsides
Recent $165M Series D funding supports expansion and innovation in health insurance.
Partnership with Mark Cuban Cost Plus Drug Company lowers prescription drug costs for members.
ACA-compliant product line expansion increases market reach and consumer options.
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