Field Engineer(神奈川) at GE Healthcare

Yokohama-shi, Kanagawa, Japan

GE Healthcare Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical DevicesIndustries

Requirements

  • Electrical/mechanical field service experience 1-2 years or more (for inexperienced candidates, basic knowledge of electricity/computer/networks)
  • Communication skills to logically explain incidents to customers
  • Ability to have own ideas for operational improvements, propose, and execute them
  • Skills to read manuals and perform inspections/repairs accurately
  • Ability to accurately escalate problems occurring at customer sites and lead to resolution
  • Ordinary driver's license
  • Desirable Requirements
  • X-ray work supervisor qualification
  • English proficiency

Responsibilities

  • New installation and introduction of medical equipment (imaging diagnostic devices) in hospitals
  • Maintenance inspections, fault repairs for stable operation of customer equipment, and related billing tasks
  • Communicate with customers to improve, maintain, and enhance customer satisfaction
  • Appropriately escalate customer complaints to internal/external stakeholders and work toward problem resolution
  • Actively discuss and implement improvements discovered through operations with internal stakeholders

Skills

Key technologies and capabilities for this role

Field ServiceMedical Equipment InstallationMaintenanceRepairTroubleshootingCustomer CommunicationEscalationElectrical KnowledgeMechanical KnowledgeComputer KnowledgeNetwork KnowledgeManual ReadingOperation ImprovementDriver's License

Questions & Answers

Common questions about this position

What experience is required for the Field Engineer position?

Candidates must have 1-2 years of field service experience in electrical or mechanical systems; for those without experience, foundational knowledge in electrical, computer, or network systems is required.

Is a driver's license required for this role?

Yes, an ordinary automobile driver's license is a required qualification.

What is the work location for this Field Engineer position?

The role is based in Kanagawa (神奈川), involving field work at customer sites such as hospitals.

What does GE HealthCare's company culture emphasize?

The culture fosters care, collaboration, and support, with expected behaviors including acting with humility, building trust, leading with transparency, delivering with focus, driving ownership, and maintaining integrity.

What makes a strong candidate for this Field Engineer role?

Strong candidates demonstrate logical communication skills to explain issues to customers, the ability to propose and execute operational improvements, accurate manual reading for inspections and repairs, and effective problem escalation at customer sites.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters
1892Year Founded
N/ACompany Stage
Data & Analytics, HealthcareIndustries
10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.
Regulatory challenges may delay AI application expansions in healthcare.
Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.
The company supports over 300,000 patients daily with its healthcare technologies.
GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.
Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.
Collaboration with Wayra accelerates digital health innovation in EMEA.

Land your dream remote job 3x faster with AI