FIELD SERVICE SPECIALIST
VontiveSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical TechnologyIndustries
Requirements
- 電気/機械系のフィールドサービス経験1〜2年以上（未経験者の場合は電気/コンピューター/ネットワークの基礎知識）
- 顧客に論理的に発生事象を説明できるコミュニケーションスキル
- オペレーション改善を目的として自分の考えを持ち提案し実行する能力
- マニュアルを読解し点検・修理を正確に行うスキル
- 顧客サイトにて発生した問題に対して正確にエスカレーションし解決に導くことが出来る能力
- 普通自動車免許
- 好ましい要件
- X線作業主任者資格
- 英語力
Responsibilities
- 機器のメンテナンス: 医療機器や設備の定期的な点検、保守、修理を行い、最適な運用を維持します。技術的な問題が発生した際、迅速に対応し、解決策を提供します。
- 顧客サポート: 顧客に対して、機器の使用方法やトラブルシューティングに関するサポートを提供します。また、顧客の潜在的ニーズを引き出し、ビジネスの支援を行います。
- 品質管理・EHSの徹底: 機器が規制や基準を満たしていることを確認し、患者の安全を確保します。
- フィードバックの提供: 市場のニーズや製品のパフォーマンスについて、他の部門（例：開発、販売）にフィードバックを提供します。
- 社内改善活動: 業務を通じて発見された改善機会等について、積極的に部内関係者と協議し改善を図ります。
Skills
Field Service
Maintenance
Repair
Electrical Engineering
Mechanical Engineering
Customer Support
Troubleshooting
Quality Management
EHS
Communication
Problem Solving
Manual Reading
Escalation
Driver's License
GE Healthcare
Healthcare technology and data analytics provider
About GE Healthcare
GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.
Chicago, IllinoisHeadquarters
1892Year Founded
N/ACompany Stage
Data & Analytics, HealthcareIndustries
10,001+Employees
Risks
Emerging AR technologies increase competition in medical imaging.
Regulatory challenges may delay AI application expansions in healthcare.
Dependence on clinical trial success for new product market positioning.
Differentiation
GE Healthcare invests $1 billion annually in R&D for product innovation.
The company supports over 300,000 patients daily with its healthcare technologies.
GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.
Upsides
Acquisition of Caption Health expands AI-powered ultrasound capabilities.
Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.
Collaboration with Wayra accelerates digital health innovation in EMEA.
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