Field Claims Specialist II, Property - Augusta, GA ($2500 Sign-on Bonus) at Nationwide

Georgia

Nationwide Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • 3-5 years of insurance field/property claims handling or adjusting experience
  • Solid experience/proficiency with Xactimate
  • Solid experience writing own estimates and handling claims start to finish
  • Construction background/experience (Residential, Roofing, Remodeling, Water mitigation, etc.)
  • Strong customer service competency
  • Strong written & verbal communication skills
  • Must be prepared and capable of conducting physical inspections on rooftops, including first and second story roofs with pitches up to 8/12
  • Must reside in the territory: Augusta, GA to Savannah, GA (ideal near Augusta, GA)

Responsibilities

  • Handles all assigned claims promptly and effectively, with little to no direction and oversight
  • Makes decisions within delegated authority as outlined in company policies and procedures
  • Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines
  • Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy. Adheres to file conferencing notification and authority procedures
  • Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines; and policy changes and modifications (may require attending seminars and training sessions)
  • Maintains current knowledge of local industry repair procedures and local market pricing
  • Submits severe incident reports, reinsurance reports and other information to claims management as needed
  • Partners with Special Investigations Unit and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for lawsuit, trial, or subrogation
  • Initiates and conducts follow-ups through proficient use of claims and other related business systems
  • Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers. Adheres to high standards of professional conduct while providing delivery of outstanding claims service
  • May perform other responsibilities as assigned

Skills

Xactimate
Claims Handling
Property Adjusting
Residential Construction
Roofing
Remodeling
Water Mitigation
Customer Service
Verbal Communication
Written Communication

Nationwide

Provides insurance and financial services

About Nationwide

Nationwide provides insurance and financial services to individuals and businesses across the United States. Their product offerings include auto, home, life, and commercial insurance, as well as retirement and investment solutions. The company operates by underwriting insurance policies and managing investment portfolios, earning revenue through premiums, investment income, and fees for financial services. What sets Nationwide apart from its competitors is its focus on leveraging technology to improve claims processing and policy management, along with its commitment to customer service. Additionally, Nationwide partners with organizations to offer financial education resources, particularly for retirees, aiming to ensure financial security and protect the futures of its clients.

Columbus, OhioHeadquarters
1925Year Founded
$769.7MTotal Funding
N/ACompany Stage
Consulting, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Holidays
401(k) Retirement Plan
401(k) Company Match

Risks

Competition from insurtech startups like Nexar may challenge Nationwide's market share.
AI-driven platforms like Planck could disrupt traditional insurance models.
Partnerships with AI firms may require significant tech investment and integration efforts.

Differentiation

Nationwide invests in tech-driven platforms like YellowBird and Betterview to enhance services.
Partnership with CLARA Analytics shows Nationwide's focus on AI for operational efficiency.
Collaboration with Funding Circle highlights Nationwide's support for small business growth.

Upsides

Nationwide's $56M loan to Whitestone REIT diversifies its investment portfolio.
Investments in AI and tech platforms could streamline operations and reduce costs.
Supporting small businesses may expand Nationwide's customer base and strengthen relationships.

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