Field Claims Representative at Auto-Owners Insurance

Eau Claire, Wisconsin, United States

Auto-Owners Insurance Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • Bachelor’s degree or direct equivalent experience handling property and casualty claims
  • Minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
  • Field claims handling experience is preferred, but not required
  • Knowledge of Xactimate software is preferred, but not required
  • Above average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Ability to organize and interpret data
  • Ability to handle multiple assignments
  • Ability to effectively deal with a diverse group of individuals
  • Ability to accurately deal with mathematical problems, including geometry and financial areas
  • Valid driver’s license and ability to drive an automobile consistent with the Company’s underwriting guidelines

Responsibilities

  • Investigate and assemble facts related to claims
  • Determine policy coverage
  • Evaluate the amount of loss
  • Analyze legal liability
  • Handle multi-line property and casualty claims in an assigned territory, with an emphasis on property claims
  • Become familiar with insurance coverage by studying policies, endorsements, and forms
  • Work toward the resolution of claims, including attending arbitrations, mediations, depositions, or trials as necessary
  • Ensure timely and accurate claim payments are issued
  • Handle investigations via phone, mail, and on-site investigations

Skills

Key technologies and capabilities for this role

XactimateClaims InvestigationProperty ClaimsCasualty ClaimsPolicy Coverage AnalysisLoss EvaluationLegal Liability AnalysisArbitrationMediation

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position with a work-from-home program and flexibility as defined by the leadership team, following initial in-person training.

What benefits are offered?

Benefits include a competitive base salary, matched 401(k), fully-funded pension plan once vested, bonus programs, and generous paid time off including holidays, vacation, personal time, and sick leave.

What are the key requirements for this role?

Requirements include a Bachelor’s degree or equivalent experience in property and casualty claims, minimum 3 years handling multi-line property and casualty claims with emphasis on property, above average communication skills, ability to resolve complex issues, and a valid driver’s license.

What is the company culture like?

The company offers a friendly work environment, structured training program, employee mentoring, and an excellent compensation/benefits package.

What makes a strong candidate for this position?

Strong candidates will have a Bachelor’s degree or equivalent, at least 3 years of multi-line property and casualty claims experience with property emphasis, field claims experience, knowledge of Xactimate, and strong communication and problem-solving skills.

Auto-Owners Insurance

About Auto-Owners Insurance

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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