Senior Claims Specialist
Integrated Specialty Coverages, LLCSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- Bachelor’s degree or direct equivalent experience handling property and casualty claims
- A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
- Field claims handling experience is preferred but not required
- Knowledge of Xactimate software is preferred but not required
- Above average communication skills (written and verbal)
- Ability to resolve complex issues
- Organize and interpret data
- Ability to handle multiple assignments
- Ability to effectively deal with a diverse group of individuals
- Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
- Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage
- Ability to work in the U.S. without current or future sponsorship
Responsibilities
- Handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution
- Provides service to agents, insureds, and others to ensure claims resolve accurately and timely
- Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
- Handles multi-line property and casualty claims in an assigned territory with an emphasis on property claims
- Become familiar with insurance coverage by studying insurance policies, endorsements and forms
- Works toward the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary
- Ensures that claims payments are issued in a timely and accurate manner
- Handle investigations by phone, mail and on-site investigations
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits does Auto-Owners Insurance offer?
Auto-Owners offers a competitive base salary, matched 401(k), fully-funded pension plan (once vested), bonus programs, and generous paid time off including holidays, vacation days, personal time, and sick leave.
Is this a remote position or does it require fieldwork?
This is a field claims role that involves on-site investigations and handling claims in an assigned territory.
What skills and experience are required for the Field Claims Representative role?
A minimum of 3 years handling multi-line property and casualty claims with emphasis on property claims is required, along with a Bachelor’s degree or equivalent experience, above average communication skills, ability to resolve complex issues, organize data, handle multiple assignments, and deal with mathematical problems.
What is the company culture like at Auto-Owners Insurance?
Auto-Owners provides a friendly work environment with structured training, employee mentoring, and a focus on rewarding work alongside great people.
What makes a strong candidate for this Field Claims Representative position?
Strong candidates have a Bachelor’s degree or equivalent, at least 3 years of multi-line property and casualty claims experience (especially property claims), field claims handling experience, knowledge of Xactimate, excellent communication skills, and the ability to handle complex issues and math.
Auto-Owners Insurance
About Auto-Owners Insurance
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