Field Care Manager, Behavioral Health 2

Employment Type: Full-time

Position Overview

Become a part of our caring community and help us put health first. The Field Care Manager, Behavioral Health 2 assesses and evaluates member's needs and requirements to achieve and/or maintain an optimal wellness state by guiding members/families toward and facilitating interaction with resources appropriate for the care and well-being of members. This role involves varied work assignments that frequently require interpretation and independent determination of appropriate courses of action.

Location Requirements:

• Must reside in Michigan.
• Ability to drive to Wayne or Macomb Counties.
• This position will be based from a home office.
• Requires travel up to 75% of the time to an assigned area in Wayne or Macomb County to conduct in-home visits with Medicare/Medicaid members.

The Field Care Manager Nurse 2 employs a variety of strategies, approaches, and techniques to manage a member's physical, environmental, and psycho-social health issues.

Responsibilities

• Identifies and resolves barriers that hinder effective care.
• Ensures patients are progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluations.
• May create member care plans.
• Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
• Makes decisions regarding your own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
• Follows established guidelines/procedures.

Required Qualifications

• Licensed Master’s prepared Social Worker (LMSW/LCSW) with 2 years of in-home experience in case/care management, hospice, home health, or equivalent environment.
• Michigan State licensure in field of study.
• Experience working with the adult population and disease management.
• Knowledge of community health and social service agencies and additional community resources.
• Exceptional communication and interpersonal skills with the ability to quickly build rapport.
• Ability to work with minimal supervision within the role and scope.
• Ability to use a variety of electronic information applications/software programs, including electronic medical records.
• Excellent keyboard and web navigation skills.
• Intermediate to Advanced computer skills and experience with Microsoft Word, Outlook, and Excel.
• Ability to work full-time (40 hours minimum) Monday-Friday.
• Ability to travel to member's residence within 30 to 40 miles.
• Must have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits (part of Humana's Driver Safety Program).
• Must have a separate room with a locked door to use as a home office ensuring continuous privacy.
• Must have accessibility to high-speed DSL or Cable modem for a home office (Satellite internet service is NOT allowed). Recommended speed for optimal performance from Humana At Home systems is 25Mx10M.

Preferred Qualifications

• 3-5 years of in-home assessment and care coordination experience.
• Experience with health promotion, coaching, and wellness.
• Experience with Medicaid Long Term Care.
• Previous managed care experience.
• Bilingual — Spanish or Arabic.
• Motivational Interviewing Certification and/or knowledge.

Additional Information

• This role is considered patient-facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected, you will be required to be screened for TB.
• Requires travel 75% of the time.

Our Hiring Process

As part of our hiring process, we will be using interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making. If you are selected to move forward, you will re...