Job Description

Position Overview

Arine is a rapidly growing healthcare technology and clinical services company based in San Francisco. Our mission is to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. We address the significant issue of medication-related harm, which costs the US healthcare system over $528 billion annually in waste, avoidable harm, and hospitalizations. Arine redefines excellent healthcare by solving these problems through our software platform (SaaS). We leverage cutting-edge data science, machine learning, AI, and deep clinical expertise to provide a patient-centric view of medication management, developing and delivering personalized care plans at scale for patients and their care teams.

Arine is committed to improving the lives and health of complex patients who have an outsized impact on healthcare costs and have historically been difficult to identify and address. These patients often face challenges such as complicated prescribing issues across multiple medications and providers, medication challenges with chronic diseases, and access to care issues. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, Arine delivers recommendations and facilitates clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers.

Why Arine is a Great Place to Work:

• Outstanding Team and Culture: Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence.
• Making a Proven Difference in Healthcare: We are saving patient lives and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.
• Market Opportunity: Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today: non-optimized medication therapies, which cost the US 275,000 lives and $528 billion annually.
• Dramatic Growth: Arine is managing over 18 million lives across prominent health plans after only 4 years in the market. We were ranked 236 on the 2024 Inc. 5000 list and named the 5th fastest-growing company in the AI category.

The Role: Fax Coordinator

Are you passionate about improving patients' lives? Join our Clinical Care team at Arine! As a valued team member, you will utilize Arine's software platform to optimize patient outcomes, enhance patient care, and efficiently deliver our clinical services.

Under the supervision of our Pharmacist Team Leads and Arine's Head of Operations, your primary responsibility is to manage incoming and outgoing faxes, ensuring efficient and accurate processing of documents, communication, and recommendations. This role involves receiving, organizing, and distributing faxes, maintaining records, and troubleshooting any SRfax issues. As a Fax Coordinator, you may also handle related administrative duties such as maintaining the clin-ops schedule, communication with other departments, and ensuring compliance with HIPAA regulations.

In addition to managing incoming faxes, you will be responsible for reviewing and publishing monthly schedules and other assigned duties. Collaboration with Arine's Clinical team will be essential to optimize operational processes and provide input on campaigns processed, efficiency, and resource allocations.

All members of the Clinical Care team are expected to communicate effectively, maintain a cooperative working relationship with clients and colleagues, be respectful and accept constructive feedback professionally, and continuously learn new skills to deliver quality customer service and patient care.

What You’ll be Doing:

• Receiving, sorting, and uploading incoming faxes.
• Categorizing faxes.

Requirements:

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Responsibilities:

• Manage incoming and outgoing faxes, ensuring efficient and accurate processing of documents, communication, and recommendations.
• Receive, organize, and distribute faxes.
• Maintain records.
• Troubleshoot SRfax issues.
• Handle related administrative duties such as maintaining clin-ops schedule and communication with other departments.
• Ensure compliance with HIPAA regulations.
• Review and publish monthly schedules.
• Perform other assigned duties.
• Collaborate with Arine's Clinical team to optimize operational processes and provide input on campaigns processed, efficiency, and resource allocations.
• Communicate effectively with clients and colleagues.
• Maintain a cooperative working relationship.
• Be respectful and accept constructive feedback professionally.
• Continuously learn new skills to deliver quality customer service and patient care.

Application Instructions:

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Company Information:

• Company Name: Arine
• Location: San Francisco
• Industry: Healthcare Technology and Clinical Services
• Mission: To ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.
• Technology: Utilizes data science, machine learning, AI, and clinical expertise.
• Focus: Patient-centric medication management, personalized care plans for complex patients.
• Backing: Leading healthcare investors.
• Collaborations: Top healthcare organizations and providers.
• Growth: Manages over 18 million lives, ranked 236 on Inc. 5000 (2024), 5th fastest-growing in AI category.

Salary:

• [Information not provided in the original text]

Location Type:

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Employment Type:

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