Fast Track Specialist at AIG

Atlanta, Georgia, United States

AIG Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • Bachelors’ degree or equivalent work experience
  • 2 years previous claim handling experience preferred
  • Property and casualty licenses required. Must be obtained within 6 months of hire
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Analytical with good decision-making skills
  • Strong organizational skills and detail-oriented
  • Ability to work independently and handle multiple tasks simultaneously
  • Ability to exercise good judgment

Responsibilities

  • Investigate, evaluate, and resolve auto liability, minor injury, and low complexity general liability claims
  • Maintain high standards of customer service, including prompt contact and follow-up
  • Conduct thorough investigations of coverage, liability, and damages
  • Document facts and maintain evidence to support claim resolution
  • Comply with all statutory and regulatory requirements
  • Establish appropriate loss and expense reserves with documented rationale
  • On-going review of reserves required through life of file
  • Demonstrate technical efficiency through timely execution of claim handling practices
  • Communicate effectively with internal and external customers
  • Maintain and manage a diary system to efficiently manage assigned claim inventory

Skills

Key technologies and capabilities for this role

Claim HandlingAuto Liability ClaimsCustomer ServiceClaim InvestigationDocumentationReserve ManagementProperty and Casualty LicenseVerbal CommunicationWritten CommunicationAnalytical Skills

Questions & Answers

Common questions about this position

What is the salary for the Fast Track Specialist position?

This information is not specified in the job description.

Is this a remote position or does it require travel?

This information is not specified in the job description.

What skills are required for the Fast Track Specialist role?

Required skills include excellent verbal and written communication skills, excellent customer service skills, analytical skills with good decision-making, strong organizational skills and detail-oriented nature, ability to work independently and handle multiple tasks, and ability to exercise good judgment.

What experience and qualifications are needed for this job?

A Bachelor’s degree or equivalent work experience is required, along with 2 years of previous claim handling experience preferred, and property and casualty licenses which must be obtained within 6 months of hire.

What type of claims will I handle in this role?

The role involves investigating, evaluating, and resolving first and third-party auto liability claims, minor injury claims, and low complexity general liability losses.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters
1919Year Founded
IPOCompany Stage
Cybersecurity, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision coverage
Flexible Spending Accounts (FSA)
401(k)
PTO
Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.
Expansion in Atlanta could pose financial risks if expected growth does not materialize.
Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.
Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.
AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.
InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.
Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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