Expert(e) SAP Customer Data & Sales Integration at Tala

Geneva, Geneva, Switzerland

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, ConsultingIndustries

Requirements

Minimum 5 years on SAP projects in a functional or techno-functional role
Expertise in SAP customer data management solutions (e.g., Customer Data Platform - CDP, Customer Data Cloud - CDC / Gigya)
Good understanding of sales processes in SAP
Experience in connecting SAP systems with other internal or external applications
Knowledge of marketing or CRM tools, such as Emarsys or SAP Marketing Cloud
Strong communication skills, customer service orientation, and business-focused approach
Fluent in French; technical English desired

Responsibilities

Participate in the implementation and configuration of SAP solutions for customer data management to centralize, secure, and enrich customer information
Ensure integration between these solutions and the SAP Sales & Distribution module to guarantee data consistency across all sales processes
Define and supervise customer data flows, ensuring their quality, consistency, and compliance with confidentiality rules (GDPR)
Collaborate with business and technical teams to optimize the 360° customer view, aligning data with operational and strategic needs
Contribute to the strategy for managing customer consents and identities, securing and structuring access to information
Support the migration or evolution of SAP Customer Experience (SAP CX) environments to modernize tools and processes

Skills

SAP

Customer Data Management

Sales & Distribution

Data Integration

Data Quality

RGPD

GDPR

Data Flows

SAP Configuration

Client 360

Tala

Digital wallet and lending platform for underserved

About Tala

Tala operates as a digital wallet and lending platform that focuses on providing financial services to individuals who are often overlooked by traditional banks. The platform uses artificial intelligence and machine learning to create a personalized financial experience for its users. Customers can access instant credit, transfer money easily, and pay bills all through a single app. Tala's unique data tools allow it to serve a diverse range of customers, including those without access to conventional banking. The company generates revenue through interest and fees on the credit it offers, as well as transaction fees for money transfers and bill payments. Operating in multiple countries across three continents, Tala adapts its services to different markets while aiming to enhance the financial well-being of its users by providing tailored credit lines and financial advice.

Santa Monica, CaliforniaHeadquarters

2011Year Founded

$341.1MTotal Funding

DEBTCompany Stage

Fintech, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Remote Work Options

Flexible Work Hours

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Risks

Increased competition from Stripe in crypto payments could challenge Tala's market position.

Keytom's launch may attract Tala's crypto-interested customer base, reducing market share.

Apple's NFC chip decision could lead to more competition in the digital wallet space.

Differentiation

Tala uses AI to offer personalized financial experiences to underserved individuals.

The company provides instant credit and expansive bill payment options via a single app.

Tala's proprietary data tools enable services for those without traditional banking access.

Upsides

Integration of stablecoin payments could enhance Tala's transaction speed and cost-effectiveness.

Apple's NFC chip opening may allow Tala to offer more seamless payment options.

Equifax's AI advancements highlight potential for Tala to improve its credit scoring systems.

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