Experienced Catastrophe Claims Representative at Auto-Owners Insurance

Lansing, Michigan, United States

Auto-Owners Insurance Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
NoVisa
InsuranceIndustries

Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum of 2 years claims handling experience or comparable experience
  • Experience with multi-line property and casualty claims and wind/hail claims
  • Proficient with Xactimate software
  • Above-average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Ability to organize and interpret data
  • Ability to meet the physical demands required for the position, including carrying and climbing a ladder
  • Familiar with insurance coverage by studying insurance policies, endorsements, and forms
  • Must be able to work in the U.S. without sponsorship

Responsibilities

  • Investigate and assemble facts related to claims
  • Determine policy coverage and evaluate the amount of loss
  • Analyze legal liability and pay or deny losses
  • Work towards the resolution of claims, potentially attending arbitrations, mediations, depositions, or trials
  • Ensure timely and accurate claim payments
  • Frequent travel up to 21 days at a time, with short notice to catastrophe locations (potentially out of state)

Skills

Key technologies and capabilities for this role

XactimateClaims InvestigationProperty ClaimsCasualty ClaimsWind ClaimsHail ClaimsInsurance Policy AnalysisLegal Liability EvaluationData Analysis

Questions & Answers

Common questions about this position

What is the salary for this Experienced Catastrophe Claims Representative position?

The salary is competitive, but specific details are not provided in the job description.

Is this role remote or does it require onsite work and travel?

This is an onsite position requiring frequent travel up to 21 days at a time, including out-of-state travel to catastrophe locations with short notice.

What are the key skills and experience required for this role?

Requirements include a Bachelor’s degree or equivalent, minimum 2 years claims handling experience, field experience with multi-line property and casualty claims and wind/hail claims, proficiency with Xactimate software, above-average communication skills, problem-solving abilities, data analysis skills, and familiarity with insurance policies.

What benefits does Auto-Owners Insurance offer for this position?

Benefits include a competitive salary, matching 401(k) retirement plans, fully funded pension plan, bonus programs, paid holidays, vacation days, personal days, paid sick leave, and a comprehensive health care plan.

What makes a strong candidate for this catastrophe claims role?

Strong candidates have at least 2 years of claims handling experience, field experience with property and casualty claims including wind/hail, Xactimate proficiency, excellent communication and problem-solving skills, and the ability to handle physical demands and frequent travel; military experience is a plus.

Auto-Owners Insurance

About Auto-Owners Insurance

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