[Remote] Engineering Manager, Data Pipelines and Integrations at Customer.io

Americas

Customer.io Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Customer Communication, SaaSIndustries

Skills

Key technologies and capabilities for this role

Data PipelinesIntegrationsGoReactEmberAILeadershipCoachingCollaborationDecision MakingCustomer SuccessProblem Solving

Questions & Answers

Common questions about this position

What is the salary range for the Engineering Manager role?

The starting salary for this role is $175,000 - $245,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

Is this position remote or does it require office work?

This information is not specified in the job description.

What experience and skills are required for this Engineering Manager position?

Requirements include 3+ years experience managing engineers at a SaaS company, a track record of driving execution in complex environments, comfort navigating ambiguity, a strong technical background for architecture discussions, and experience building high-performing, inclusive teams.

What does Customer.io value in its engineering leaders?

Customer.io values ownership with follow-through and accountability, leaders who drive impact through inspiration and empowerment, and a healthy skepticism for conventional practices favoring rigor, creativity, and forward motion.

What makes a strong candidate for this Engineering Manager role?

Strong candidates have 3+ years managing engineers at a SaaS company, proven execution in complex environments, ability to navigate ambiguity, strong technical background, and experience building high-performing inclusive teams.

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Portland, OregonHeadquarters
2012Year Founded
$9.6MTotal Funding
SEEDCompany Stage
Consulting, Consumer SoftwareIndustries
201-500Employees

Benefits

Unlimited Paid Time Off
Paid Parental Leave
Health Insurance
401(k) Company Match
Healthy Lifestyle Budget
Remote Work Options
Co-working Space Rental Reimbursement
Professional Development Budget
Home Office Stipend
Sabbatical Leave

Risks

Increased competition from other platforms integrating with Vision Pro.
Reliance on Twilio SMS could pose risks if service issues arise.
Emergence of comprehensive notification solutions like Knock challenges market position.

Differentiation

Customer.io offers real-time audience segmentation for personalized messaging.
The platform supports A/B testing for continuous campaign optimization.
Customer.io integrates with Vision Pro for VR marketing campaigns.

Upsides

Integration with Apple Vision Pro opens new VR marketing opportunities.
Partnership with Twilio enhances robust SMS messaging solutions.
Participation in CEE Startup Challenge expands market reach and innovation.

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