[Remote] Engineering Manager, Data & AI at ChowNow

Remote

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Restaurant Technology, SaaS, E-commerceIndustries

Skills

Key technologies and capabilities for this role

Data EngineeringAIMachine LearningLeadershipTeam ManagementMentoringCoachingSoftware Development PracticesCross-functional CollaborationProduct Management

Questions & Answers

Common questions about this position

What type of employment is this position?

This is a full-time position.

Is this role remote or does it require office work?

This information is not specified in the job description.

What skills and experience are required for this Engineering Manager role?

The role requires being a product-focused engineering leader passionate about hiring and scaling high-performance teams, a skilled and empathic manager, experience leading people and cross-functional teams, improving software development practices, and mentoring/coaching team members with a clear framework for growth.

What is the company culture like at ChowNow?

ChowNow fosters an engineering culture based on collaboration, inclusion, support, measuring and tracking results, and constant improvement. They emphasize a 'quality product first' approach and motivating teams through growth opportunities, constructive feedback, challenge, and support.

What makes a strong candidate for this Engineering Manager position?

Strong candidates are experienced software engineering leaders who can shape product, software architecture, development processes, and culture, while leading a team of data and AI/ML engineers to launch reliable products and support new initiatives.

ChowNow

Online ordering system for independent restaurants

About ChowNow

ChowNow provides online ordering systems specifically designed for independent restaurants. Their service allows restaurants to integrate orders from multiple platforms, including their own websites, Facebook, Google pages, and ChowNow’s own site, into a single centralized hub. This means restaurant owners do not have to manage multiple devices for different order sources. Unlike many competitors that charge high fees for third-party services, ChowNow offers a commission-free model, making it a more affordable option for small to medium-sized independent restaurants. The company generates revenue through subscription fees and service charges, aiming to help restaurant owners streamline their ordering processes and improve the overall customer experience.

Santa Monica, CaliforniaHeadquarters

2011Year Founded

$62.3MTotal Funding

SERIES_CCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees

Benefits

Comprehensive health plans

Remote office stipend

Mental health coverage

Parental & family leave

Student loan assistance

Employee stock incentive plan

401(k) savings plan

Pet insurance

Fitness stipend

Risks

Increased competition from convenience stores using voice AI technology.

Smart Answering service may face integration challenges with existing restaurant systems.

New leadership may lead to strategic shifts unsettling existing partnerships.

Differentiation

ChowNow offers commission-free online ordering, unlike competitors with high third-party fees.

The platform integrates orders from multiple sources into a centralized hub for restaurants.

ChowNow provides branded apps and marketing support, enhancing restaurant-customer connections.

Upsides

AI-driven voice technology can enhance customer service and reduce labor costs.

Partnership with Dining Alliance offers discounts, lowering operational costs for restaurant partners.

Acquisition of Cuboh improves order management efficiency and accuracy for restaurant partners.

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