Endpoint Administrator (Client Engineer) at RingCentral

Manila, Metro Manila, Philippines

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, CommunicationsIndustries

5+ years (or equivalent) experience in systems administration, endpoint / device management, or EUC roles
Hands-on experience with one or more modern UEM/MDM platforms (Intune, JAMF, Workspace One, Tanium, EndpointCentral, etc.)
Deep scripting / automation skills (PowerShell, Bash, Python) used for real orchestration, not just ad hoc scripts
Strong OS knowledge: Windows (10/11+), macOS, iOS, Android
Experience integrating systems via APIs, webhooks, event pipelines, or automation frameworks
Familiarity with security / compliance controls: disk encryption, Trusted Platform Module (TPM), firewalls, anti-malware, application allow/deny policies, patch / configuration management
Strong understanding of directory / identity services (Active Directory, LDAP, Azure AD, etc.)
Knowledge of core network fundamentals: TCP/IP, DNS, DHCP, routing basics
Excellent communicator: able to interact with both technical and non-technical stakeholders
Flexibility in schedule; willingness to support shift / on-call rotations
Preferred/ Differentiating Skills
Experience or strong familiarity with EndpointCentral by ManageEngine

Operate, maintain, and scale our provisioning / UEM infrastructure; remediate performance bottlenecks and architectural constraints
Develop, maintain, and version baseline configurations, patching workflows, security stacks, and image refreshes
Automate onboarding, offboarding, remediation, configuration drift tooling, and event-driven endpoint actions (e.g. via APIs, scripts, webhooks)
Integrate endpoint systems with identity, security, telemetry, SIEM, ticketing, and audit systems
Author, generate, and maintain compliance and audit reports (internal / external) that speak to endpoint posture, configuration drift, security compliance, patch status, etc
Investigate and remediate recurring endpoint failures or issues that affect IT Support partners
Build dashboards, alerts, and insight tooling to monitor endpoint health, anomalies, and trends
Partner with support / help desk teams to elevate knowledge, provide enablement (brown bags, documentation, KB articles)
Manage feedback from end user employees to improve product and services from IT
Contribute to endpoint technology roadmap, tool evaluation, and migration strategies
Mentor staff or peers on endpoint tooling, scripting, and automation best practices
Participate in Change Management meetings reviewing and testing planned changes