DSAR & CRA Specialist at Tandem Bank

Blackpool, England, United Kingdom

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£26,000 – £28,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Strong attention to detail
Strong time/diary management skills
The ability to work under pressure
The ability to identify gaps and problems in existing practices and implement rectifications and solutions
The ability to engage professionally with key stakeholders in all relevant internal and external teams
A good understanding of Microsoft Office packages, particularly Excel
An ability to problem solve and make decisions
A proactive nature and a proven track record of delivering exceptional customer service
Ideally, past experience of working in a regulated financial environment
(Preferred, not essential): A thorough understanding of the requirements of confidentiality and GDPR including a working knowledge of the different individual rights requests
(Preferred, not essential): An understanding of ICO regulations and how the Credit Reference Agencies work

Responsibilities

Respond, within regulatory timescales, to Data Subject Access Requests (DSARs) that have been submitted
Deal with Credit Reference Agency (CRA) file submissions and disputes for the Bank
Deal with all types of GDPR individual rights requests
Manage workload to ensure all regulatory deadlines are achieved, including reviewing extensive, complex and sensitive requests thoroughly and applying appropriate redactions where necessary
Manage own workload to ensure all DSAR and CRA activities are dealt with within regulatory and internal/external SLAs
Respond to internal and external stakeholder queries
Produce monthly management information reports and identify any emerging issues
Liaise with the Complaints Manager regarding DSAR and CRA issues linked to the complaints process

Skills

DSAR

GDPR

CRA

Data Subject Access Requests

Credit Reference Agency

Regulatory Compliance

Data Redaction

Workload Management

Tandem Bank

Digital bank offering green financial solutions

About Tandem Bank

Tandem Bank provides digital financial services with a focus on environmentally friendly solutions. It offers a variety of products including personal loans, home loans, mortgages, car finance, and savings accounts, catering to individuals in the UK. The bank's approach to lending emphasizes green initiatives, aiming to minimize the environmental impact of its customers. Tandem generates revenue through interest on loans and fees from savings products. What sets Tandem apart from other banks is its strong commitment to sustainability, demonstrated by financing significant CO2 reductions and collaborating with partners like Oplo and Allium to enhance its green offerings. The goal of Tandem Bank is to provide fair financial solutions while promoting environmental responsibility.

Blackpool, United KingdomHeadquarters

2013Year Founded

$164.3MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Fintech, Social Impact, Financial ServicesIndustries

201-500Employees

Benefits

Paid Vacation

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Flexible Work Hours

Hybrid Work Options

Risks

Competition from digital banks like Monzo and Starling Bank is intensifying.

Regulatory scrutiny on greenwashing claims could challenge Tandem's environmental product claims.

Rising UK interest rates may reduce demand for Tandem's lending products.

Differentiation

Tandem Bank focuses on environmentally friendly financial solutions, setting it apart from competitors.

The bank's community-driven approach involves users in product development, enhancing customer satisfaction.

Tandem's partnerships with Oplo and Allium strengthen its green lending initiatives.

Upsides

Increased demand for sustainable finance aligns with Tandem's green financial products.

Open banking in the UK enhances Tandem's ability to offer personalized services.

UK's net-zero emissions goal supports Tandem's green lending business model.

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