Director, Program Management at Material Bank

New York, New York, United States

Material Bank Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Design, Marketing, TechnologyIndustries

Requirements

  • Experience working with global teams
  • Thrives in fast-moving environments
  • Detail-oriented, proactive, solutions-focused leader
  • Experience in relevant client industries preferred but not required
  • Strong operational rigor, organizational excellence, and relationship-building expertise
  • Ability to shape and manage large, complex, multi-disciplinary programs (brand design, strategy, product design, development)

Responsibilities

  • Drive programs throughout the entire lifecycle—from scoping and planning to kickoff through launch and ongoing optimization
  • Interpret client briefs to establish clear project requirements, KPIs, roles and responsibilities, priorities, and deadlines
  • Develop and manage detailed project plans, including milestones, integrated workstreams, deliverables and staffing requirements
  • Establish project budgets, staffing models, and resourcing plans in partnership with cross-functional leaders
  • Prepare internal briefs and lead project and phase kickoffs to onboard teams effectively
  • Oversee day-to-day program management for multiple concurrent workstreams (brand, web design, UX, product design, development), tracking with each to ensure the holistic program is achieving its goals
  • Set and manage communications and expectations across client, design, creative, strategy, research, data, and technology teams
  • Celebrate and share team successes and milestones
  • Track program progress, provide regular status reports, and summarize next steps for internal teams and clients
  • Ensure the creative and technical teams stay aligned, using exceptional communication and clear process documentation
  • Lead complex, multi-team engagements and ensure all work is delivered on time, on budget, and at the highest level of quality
  • Identify risks early and develop mitigation strategies; escalate issues appropriately and with clarity
  • Manage scope, schedule, and budget adjustments with confidence and transparency
  • Maintain accurate, up-to-date information in Material’s systems to support financial tracking and operational efficiency
  • Communicate new project requests, timeline changes, and financial impacts to senior cross-functional leaders
  • Monitor and manage multiple project workflows, anticipating and removing blockers
  • Serve as a senior day-to-day point of contact for clients, building trust through transparency, delivery excellence, and thoughtful problem-solving
  • Understand nuances of client communication

Skills

Key technologies and capabilities for this role

Program ManagementProject LeadershipClient Relationship ManagementBrand DesignStrategyProduct DesignWeb ExperienceTechnology BuildOperational RigorGlobal Teams

Questions & Answers

Common questions about this position

Is this a remote position or does it require office presence?

This role will be located by our office in NYC, working closely with our design studio, Aruliden.

What is the salary or compensation for this Director, Program Management role?

This information is not specified in the job description.

What key skills and experience are required for this position?

The role requires strong operational rigor, organizational excellence, relationship-building expertise, experience managing large complex multi-disciplinary programs, and working with global teams in fast-moving environments as a detail-oriented, proactive, solutions-focused leader.

What is the company culture like at Material Bank?

The company emphasizes an insights-driven operating system at the core of design, go-to-market, and digital experience solutions, with Program Managers at the heart of every project creating context for great work, in a collaborative environment balancing client, team, and business needs.

What makes a strong candidate for the Director, Program Management role?

A strong candidate has experience in relevant client industries (preferred), managing programs across brand design, strategy, product design, and development, with the ability to drive programs through the full lifecycle while overseeing multiple concurrent workstreams.

Material Bank

Digital marketplace for building materials

About Material Bank

Material Bank operates a large online marketplace for building materials, catering to architects, designers, and construction professionals. Users can explore, sample, and order a variety of materials and products through the platform. The marketplace connects industry brands and manufacturers with professionals, generating revenue through partnerships and product listings. Material Bank enhances user experience with services like sample replenishment and project management tools. The company emphasizes integrity, clear communication, and sustainability, partnering with eco-friendly brands. Its goal is to simplify the material sourcing process for the architecture and design community by continuously expanding its offerings and improving its platform.

Miami, FloridaHeadquarters
2018Year Founded
$314.4MTotal Funding
SERIES_DCompany Stage
Consumer Software, Design, Consumer GoodsIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Retirement Plan
Flexible Work Hours
Hybrid Work Options

Risks

Increased competition from local distributors challenges Material Bank's market dominance.
European market expansion may face regulatory challenges and established local competitors.
Strategic shifts from new leadership could disrupt existing operations or partnerships.

Differentiation

Material Bank offers next-day delivery for samples ordered by midnight, enhancing convenience.
The platform integrates AI-driven search algorithms for improved material discovery and recommendations.
Material Bank collaborates with eco-friendly brands, emphasizing sustainability in its offerings.

Upsides

Expansion into Europe opens new markets and growth opportunities for Material Bank.
Integration of VR and AR tools enhances user experience and potentially increases conversion rates.
The mobile app caters to the growing demand for mobile solutions in the design industry.

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