Director, Operations – Earnings, Tax (Independent Contractors) at Walmart

Bentonville, Arkansas, United States

Walmart Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Gig EconomyIndustries

Requirements

  • At least 12 years of progressive experience in contractor earnings operations, financial disbursements, or tax administration, with a minimum of 5 years in a senior leadership capacity managing large-scale, complex operations
  • Deep expertise in contractor tax compliance—including U.S. and global reporting—and a strong track record of implementing or optimizing technology solutions that support operational scalability and regulatory adherence
  • Demonstrated experience leading cross-functional initiatives involving data governance, compliance, and technology, with the ability to solve complex problems and implement sustainable, enterprise-wide improvements
  • Strong operational excellence mindset, with hands-on experience using methodologies like Lean or Six Sigma to standardize workflows, drive measurable improvements, and minimize organizational risk
  • Exceptional leadership, communication, and stakeholder management skills, with the ability to influence at all levels, build effective partnerships, and drive a culture rooted in integrity, ethics, and continuous improvement

Responsibilities

  • Oversee all aspects of global contractor earnings and tax operations, designing and implementing strategies, systems, and standards that ensure payments are accurate, timely, and fully compliant with regulatory requirements across multiple markets
  • Drive process standardization and operational excellence by developing comprehensive SOPs, establishing performance metrics, and leveraging automation and emerging technologies to improve efficiency and reduce errors at scale
  • Partner cross-functionally with technology, finance, and compliance teams to ensure that earnings processes are fully aligned with organizational strategy, maintaining a proactive approach to industry and regulatory changes
  • Implement robust data governance by defining master data strategies, setting metadata standards, and collaborating to ensure contractor earnings data is accurate, transparent, and secure
  • Provide inspirational leadership and direction for a high-performing team, focusing on coaching, development, and fostering a culture of continuous improvement and service excellence for both internal and external stakeholders

Skills

Operations Management
Tax Compliance
Earnings Calculation
Process Standardization
SOP Development
Automation
Data Governance
Regulatory Compliance
Performance Metrics
Cross-functional Collaboration
Leadership

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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