[Remote] Director of Product Management, Payments at Upwork

The Director of Product Management, Payments will define and drive product capabilities for seamless, scalable, and trusted payment experiences for clients. This includes leading cross-functional initiatives in infrastructure, data, user experience, and automation to meet market needs. Responsibilities include partnering with engineering, legal, finance, risk, and business leadership to build robust systems, shaping long-term product vision, prioritizing strategic investments, and guiding a team of product managers. Key duties involve driving the vision, roadmap, and execution strategy for client payment experiences, managing and mentoring a product management team, collaborating with various departments to deliver payment solutions, and using customer insights and data to inform product decisions. The role also includes leading initiatives to enhance trust, reduce friction, and automate compliance, setting clear goals and KPIs, and representing Payments in company-wide planning.