Director of AI/ML Customer Engineering

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Digital Experience, AI/ML, Creative Software, Workflow AutomationIndustries

Requirements

Candidates must possess a minimum of six years of experience as a developer, preferably full-stack, with familiarity with API methodology and usage, and a strong understanding of JavaScript/Node.js, API tools like Postman and App Builder, HTML/CSS, and React. Knowledge of Python is a plus, as is experience with low-code connectors such as PowerAutomate and Zapier, and familiarity with ML frameworks like Pytorch and Hugging Face Accelerator. Experience with distributed cloud compute technologies like K8s and Slurm is also required.

Responsibilities

As the Director of AI/ML Customer Engineering, you will be responsible for understanding customer pain points and translating them into technical solutions, ideating and designing product and workflow prototypes, working across internal research and engineering teams to build prototypes using existing and new technologies, utilizing new technologies like Adobe Firefly Services and Creative Cloud technologies to deliver practical customer solutions, scripting and recording technical demo videos, presenting product demos to various audiences, and fostering a great team culture while producing insights and prototypes.

Skills

JavaScript

Node.JS

API tools

Postman

App Builder

HTML

CSS

React

Python

Low-code connectors

PowerAutomate

Zapier

Mendix

ML Frameworks

Pytorch

Hugging Face

K8s

Slurm

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.

Open-source alternatives may attract users away from Adobe's subscription model.

Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.

Adobe's subscription model includes special pricing for students, teachers, and businesses.

Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.

Remote work boosts demand for Adobe's cloud-based document management solutions.

AR's popularity in marketing benefits Adobe's 3D and AR tools.

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