Director, Head of Communications
HopSkipDriveSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries
Requirements
- Bachelor’s degree or military experience
- At least 8 years of communications experience
- Exceptional judgment
- Ability to build relationships at senior-levels in a highly matrixed environment
- Sustained focus on delivering results
- Creative problem-solving abilities
- Ability to read the data and the room
- Passion for storytelling
- Empathy
- Teamwork
- Sense of humor
- Exceptional leadership
- Results focus
- Open mind
- Passion for finding creative new ways to solve problems and deliver results
- Preferred Qualifications
- 9+ years of experience in public relations or communications, ideally within industries such as financial services, technology, or consumer brands
Responsibilities
- Serve as a strategic advisor to senior-level internal leaders and partners on communications initiatives
- Lead planning and execution of data-backed, integrated internal communications campaigns aligned with enterprise and line-of-business priorities
- Build and maintain relationships with internal and external stakeholders
- Leverage data to evaluate results, extract insights and optimize future programs
- Oversee team operations, including budgeting and development of best practices
- Stay informed about industry trends to inform and enhance communication strategies
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What are the basic qualifications for the Director, Corporate Communications role?
Candidates need a Bachelor’s degree or military experience, plus at least 8 years of communications experience.
What preferred qualifications are listed for this position?
Preferred candidates have 9+ years of experience in public relations or communications, ideally in financial services, technology, or consumer brands.
What key skills and qualities are essential for success in this role?
The role requires exceptional judgment, ability to build senior-level relationships in a matrixed environment, creative problem-solving, data analysis, passion for storytelling, empathy, teamwork, leadership, and results focus.
What is the company culture like for the Communications team at Capital One?
The team consists of communicators, writers, creative directors, and multimedia experts who are all storytellers, emphasizing strategic counseling, empathy, teamwork, a sense of humor, and creative problem-solving in a highly matrixed environment.
Is the salary or compensation specified for this Director role?
This information is not specified in the job description.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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