Director, Connectivity Communications at Comcast

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Telecommunications, TechnologyIndustries

Requirements

Prior Comcast experience required
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Understand Comcast's Operating Principles and make them the guidelines for how you do your job
Own the customer experience - think and act in ways that put customers first, give them seamless digital options at every touchpoint, and make them promoters of products and services
Know your stuff - be enthusiastic learners, users and advocates of game-changing technology, products and services, especially digital tools and experiences
Win as a team - make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System - join huddles, make call backs and help elevate opportunities to do better for customers
Drive results and growth
Support a culture of inclusion in how you work and lead
Do what's right for each other, customers, investors and communities

Responsibilities

Develops effective internal and external communications strategies
Represents the Company in small and large group settings to promote the Company and the brand on important public policy issues
Works closely with VP, PR to keep him/her well informed on public policy issues, debates and trends and providing proactive advice on the impact and relevance of these issues to the Company
Directs the external engagement of the leadership team as it relates to outreach on public policy issues
Implements an effective measurement and analysis approach for campaigns that will support prioritization of activities and investments
Plans, directs and controls campaign efforts as they relate to branding
Determines and recommends how to deliver and manage the information flow outside of the company to diverse audiences
Develops and sustains the mutual understanding between an organization and its public use of media and communications to project and protect the appropriate image
Develops public relations initiatives aligned with business requirements
Provides cross-functional communication related to projects
Consistent exercise of independent judgment and discretion in matters of significance
Other duties and responsibilities as assigned

Skills

Public Relations

Communications Strategy

Crisis Communications

Media Strategy

Employee Communications

Event Coordination

Public Policy

Campaign Management

Branding

Stakeholder Engagement

Measurement and Analysis

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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