Digital Relationship Management Analyst Intern at American Family Insurance Group

Cincinnati, Ohio, United States

Apply Now

Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Insurance, Property and Casualty InsuranceIndustries

Requirements

Possesses a foundational understanding of project management principles and demonstrates a keen interest in developing project management skills
Exhibits outstanding organizational skills, consistently managing tasks, schedules, and project components efficiently to support team objectives and maintain smooth workflow operations
Demonstrates excellent written and verbal communication skills, ensuring information is conveyed clearly and effectively to team members

Responsibilities

Provides support in overseeing and monitoring all facets of API demand and delivery, ensuring alignment and coordination across multiple teams and various project and product phases
Monitor and maintain project task records within internal systems by verifying that each entry includes precise start and end dates, as well as up-to-date information
Provide regular and detailed status updates to stakeholders by clearly communicating progress, identifying any issues, risks, and dependencies, and ensuring timely escalation of concerns as appropriate
Support meetings by facilitating team discussions, ensuring effective communication and collaboration among participants
Assist in the onboarding of new API consumers and provide ongoing support for existing integrations
Assists with maintaining security standards through credential creation/management
Demonstrates a comprehensive understanding of the customer's business operations and maintains an up-to-date inventory of their API
Provides assistance in preparing analytical reports to support the ongoing maintenance of integrations, and performs necessary tasks related to production support as required
Participates in the development and refinement of design standards and conducts thorough validation to ensure that API functionalities and related documentation are optimized for effectiveness, efficiency, and user accessibility
Maintains and revises process and service documentation to ensure accuracy, clarity, and alignment with current operational standards
Develop and implement new reporting mechanisms to support informed decision-making processes. This includes designing, generating, and maintaining analytical reports that provide stakeholders with actionable insights, thereby enhancing the overall effectiveness of project management and operational strategies