2+ years’ experience owning the development of awesome digital products, experiences or propositions, leading all aspects of a successful initiative throughout its lifecycle
Excellent written and verbal communication skills with ability to build excitement and consensus among the core team, our partner groups and executive management
Ability to take complex customer and business problems, break them down in a clear, structured way and build novel, creative solutions that solve business and client needs
Experience with using agile to build a product
Responsibilities
Be a Product Manager for one of our key digital products, including the vision and strategy, and be the first point of contact for the business
Translate product & customer strategy into detailed requirements and prototypes, scope and prioritize activities based on business and customer impact
Communicate product strategy so internal partners understand what we are focused on and why
Use deep customer insight to evolve our digital properties to improve customer experience and develop new product propositions
Help us implement good product management practice, including regular metric sharing
Keep leadership up to date with the team’s progress and provide a realistic picture of what is achievable with the resources at hand
Stay on top of the competitor landscape and make this a regular practice
Coach and mentor the team to run at the problem in the right way, using the right discovery techniques and tools, and ensure our product team is delivering the right things, at speed
Work with marketing, PR, and other business partners on promotional plans to ensure that strategies are coordinated
Ensure that cross-functional processes are smooth and inbound requests, maintenance and critical issues are swiftly resolved
Represent the firm and the product by visiting clients to solicit feedback, and be flexible to travel for client insights