DevSecOps Engineer II at LivePerson

Sofia, Sofia City Province, Bulgaria

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, TechnologyIndustries

Requirements

Proven experience in a DevSecOps, DevOps, or Security Engineering role
Proficiency in scripting languages (e.g., Python, Bash), and familiarity with CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions)
Strong understanding of cloud security principles and experience with AWS, Azure, or Google Cloud
Experience with containerization (Docker, Kubernetes) and securing containerized applications
Understanding of Linux systems and networking
Experience with Cloud Platforms (Azure / AWS / GCP) - GCP is advantageous
Experience with IaC (Terraform)
Relevant certifications (e.g., CISSP, CISM, AWS Certified Security) are a plus
Experience with security tools such as vulnerability scanners, code scanners, SIEM, CSPM, WAFs and secret management tools is a plus
Demonstrated collaboration and communication skills with other teams
A strong sense of quality, personal responsibility, and a passion for development

Responsibilities

Embed security tools, practices, and processes into the CI/CD pipeline to ensure code quality and security
Implement and manage security measures in infrastructure as code (IaC) solutions such as Terraform
Engage in solving real business problems by exploring and building an efficient and scalable infrastructure
Identify and assess security risks, vulnerabilities, and threats; propose mitigation strategies
Ensure compliance with relevant security standards and regulations (e.g., GDPR, ISO 27001, NIST)
Maintain thorough documentation of security practices, processes, and incident response activities
Drive your decisions on data and metrics, constantly measure and enhance

Skills

DevSecOps

Terraform

CI/CD

Jenkins

GitLab CI

GitHub Actions

Python

Bash

IaC

GDPR

ISO 27001

NIST

LivePerson

Digital customer engagement and communication tools

About LivePerson

LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.

New York City, New YorkHeadquarters

1995Year Founded

$40.5MTotal Funding

IPOCompany Stage

Data & Analytics, Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Family Planning Benefits

Fertility Treatment Support

Professional Development Budget

Tuition Reimbursement

Wellness Program

Mental Health Support

Flexible Work Hours

Remote Work Options

Employee Stock Purchase Plan

Risks

Emerging AI platforms could erode LivePerson's market share with competitive pricing.

Rapid AI advancements may require significant R&D investment to maintain competitiveness.

Data privacy concerns and regulatory changes could impact LivePerson's operations.

Differentiation

LivePerson's Conversational Cloud platform offers seamless AI-driven customer engagement solutions.

The company partners with industry leaders like Telnyx to enhance real-time communication.

LivePerson's subscription-based model ensures a steady revenue stream from diverse industries.

Upsides

Increased adoption of AI-driven solutions boosts LivePerson's market presence.

Recognition in Inc.'s 2024 Power Partner Awards enhances LivePerson's B2B reputation.

Partnerships with companies like Capitec expand LivePerson's customer service capabilities.

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