Developer L10-3a - Assure BPM at DXC Technology

Bengaluru, Karnataka, India

DXC Technology Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, IT ServicesIndustries

Requirements

  • ServiceNow CSA (Certified System Administrator)
  • ServiceNow Development experience (years based on job level)
  • Additional ServiceNow knowledge/micro-certification in at least one of: Customer Service Management (CSM), Playbooks, Flow Designer, UI Builder

Responsibilities

  • Design, develop, and configure ServiceNow applications, modules (like CSM, FSO), workflows, and catalog items, including setting up forms, fields, client scripts, business rules, and UI policies
  • Build and maintain integrations with other systems and third-party applications using tools like REST/SOAP APIs and Integration Hub
  • Write and maintain custom code using JavaScript, HTML, and CSS to meet specific business needs
  • Manage data imports, exports, transformations, and reports, ensuring data integrity
  • Provide technical support to users, identify and resolve software flaws, conduct regression testing, and offer testing support
  • Create and maintain comprehensive technical documentation for configurations, customizations, and processes

Skills

Key technologies and capabilities for this role

ServiceNowCSMFSOWorkflowsCatalog ItemsClient ScriptsBusiness RulesUI PoliciesREST APIsSOAP APIsIntegration HubJavaScriptHTMLCSSData ImportsData Exports

Questions & Answers

Common questions about this position

What is the salary or compensation for this Developer role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

The work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

What skills are required for this ServiceNow Developer position?

Required qualifications include ServiceNow CSA (Certified System Administrator), ServiceNow Development experience, and additional knowledge or micro-certification in areas like Customer Service Management (CSM), Playbooks, Flow Designer, or UI Builder. Key technical skills involve JavaScript, HTML, CSS, REST/SOAP APIs, Integration Hub, workflows, business rules, client scripts, UI policies, and data management.

What is the company culture like at DXC Technology?

DXC Technology believes strong connections and community are key to success, committing to foster an inclusive environment where everyone can thrive, with a work model that prioritizes in-person collaboration and flexibility.

What makes a strong candidate for this role?

A strong candidate will have ServiceNow CSA certification, relevant development experience, and additional ServiceNow micro-certifications such as in CSM, Playbooks, Flow Designer, or UI Builder.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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