Demo Engineer

About 1Password

1Password is building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

Employment Type: FullTime

About the Demo Engineering Team

The 1Password Demo Engineering team works closely with many cross-functional teams to deliver assets to support our customer’s demo experience. These demos and self-guided walkthroughs are used primarily by our Solutions Engineering and GTM Sales teams. You’ll also partner closely with Customer and Sales Enablement as well as Product Marketing and our Web team to build assets that are used on our marketing website, trade shows, and for internal and external training. In addition to creating new demos based on product changes, you’ll work with Solutions Engineering to create customer-specific demos to match customer requirements or use cases. You’ll work closely with the rest of your team to ensure proper demo governance, maintenance, and effectiveness.

What we're looking for

• 2+ years experience as a Solutions Engineer or in other similar customer-facing activities in a B2B/multiproduct SaaS environment with a preference for working on the creation of demo assets
• Demonstrated ability to disseminate and popularize technical information for a general audience.
• Experience with learning new information quickly
• Great presentation and communication skills with a demonstrated ability to translate to technical assets and leave behinds
• A keen eye for detail and quality with the demonstrated ability to create visually appealing and intuitive demos
• Excitement when it comes to investigating, testing, and exploring solutions and tools
• Strong level of autonomy with the ability to drive projects with general guidance
• Highly adaptable with the ability to manage multiple projects simultaneously while maintaining high quality and understanding the impact of changes across the ecosystem
• Experience working with SaaS tools is a must
• Maintain a high-level understanding of AI technologies and demonstrate confidence in learning and creating content for the company's evolving AI roadmap for both technical and non-technical stakeholders
• Familiarity with web development technologies like CSS, HTML, and Javascript
• Demonstrated ability to understand and report on analytics to measure the effectiveness of the content we create
• Familiarity with a SaaS demo creation platform is a must. Bonus points if that platform is Reprise.
• Bonus points: Personal experience with 1Password or another password manager, and experience with Identity and Access Management tools.

What you can expect

• Serve as a primary creator of moderately complex content (e.g, guided demos) in 1Password Demo Engineering team
• Proactively scope and build tailored demos and walkthroughs
• Build collaborative cross-functional relationships to assess needs and the effectiveness of the assets we create
• Adhere to a strong program of governance for the demo program to ensure assets are well-kept, relevant, and effective
• Record video content, create web assets, and other collateral.