5 years working experience in sales operations, marketing operations, demand/supply planning at minimum
2-3 years working experience on continuous improvement within sales forecasting, demand planning, and inventory management or operations planning
Supply Chain and operation related experience is a plus
Experience in S&OP process design and optimization
Excellent communication and data presentation skills, ability to present complex analytical data and results in a simple way
Professional and interpersonal skills in working with sales/marketing managers, high flexibility and ability to drive change and deliver results under pressure
Self-confidence and assertiveness in questioning numbers and challenging assumptions being made by others
Excellent negotiation skills/experience with diplomatic handling of challenging cross functional and business relationships by persuading, convincing and build partnerships in order to reach consensus
Data analysis skills (e.g. Tableau, Python) is a plus
Responsibilities
Improve S&OP, S&OE, RvCC, AOP process health level
Own the demand planning process for the cluster and develop linkages among cross-functional teams
Provide guidance for and align on a robust demand-based forecast for countries at all meaningful levels, supporting S&OP (18-24 months) and RvCC (5-year) horizons
Employ effective demand segmentation strategy to focus on key products and customers, using statistical forecast as basis for the rest
Develop discipline of incorporating sales and marketing inputs into the demand plan and drive consensus between Cluster (top-down) and Country roll-up (bottom-up) views, supported by documentation of assumption changes, risks, opportunities, and reasons to believe
Ensure robust handoff to Supply Planning to promote an Advantaged Supply Chain ensuring product availability and optimizing working capital
Feed demand input into cluster and regional S&OP process and provide fact-based advice to facilitate cluster decisions on supply allocation
Propagate demand signals into the organization (Supply, Finance, Procurement, Sales and Marketing, Product Management)
Drive demand planning business process excellence through standardized processes and aids aligned with global and regional standards
Facilitate demand planning culture ensuring monthly forecast deadlines are met and driving forecast accuracy and sales plan stability
Continuously drive optimization of demand planning effectiveness and efficiency
Align and establish ABP process with pricing, distribution, marketing, and sales teams to identify clear Risks & Opportunities (R&O)
Establish dollarized S&OP process and drive business analysis for channel-based demand discussion
Lead and standardize SFA loss analysis and identify action plans by each building block
Collaborate with region team for ML enhancement and drive continuous improvement projects or new initiatives