Delivery Quality Lead - GenAI at AIG

Charlotte, North Carolina, United States

AIG Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • Deep understanding of Quality Assurance and Engineering (QA&E) practices, principles, solutions, frameworks, and continuous testing capabilities
  • Subject Matter Expertise in quality requirements, with a focus on Lifecycle Automation, Business Centric Testing & Engineering driven assurance, End-User Experience, and Digital Assurance
  • Strong management skills to coordinate and deliver programs with multi-disciplinary teams and global execution model
  • Expertise in developing and implementing testing strategies, methodologies, and best practices for GenAI and traditional AI technologies
  • Ability to implement GenAI solutions to improve testing strategies and plans
  • Skills in creating detailed test plans, including test scope, objectives, resource planning, and schedules
  • Proficiency in reviewing and designing test cases, scenarios, and automation scripts to validate data accuracy and integrity
  • Ability to identify and prioritize critical data issues

Responsibilities

  • Lead the Delivery Quality & Engineering (DQ&E) team to ensure overall Delivery Quality and successful implementation of AIG's products and features to customers
  • Ensure collaboration, planning, engagement, and execution with diverse teams including Application Delivery, Business Operations, Technology Support, and Product Management
  • Develop and implement testing strategies, methodologies, and best practices catered towards GenAI and traditional AI technologies
  • Implement GenAI solutions to improve testing strategies and plans
  • Create detailed test plans, including test scope, objectives, resource planning, and schedules
  • Review and design test cases, scenarios, and automation scripts to validate data accuracy and integrity
  • Lead a team of skilled testers and execute robust testing plans to maintain high standards of application quality across business processes
  • Ensure accuracy, reliability of data assets, compliance with regulatory requirements, and adherence to best practices

Skills

Generative AI
Quality Assurance
Software Engineering
Product Management
AI
Delivery Engineering
Risk Management

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters
1919Year Founded
IPOCompany Stage
Cybersecurity, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision coverage
Flexible Spending Accounts (FSA)
401(k)
PTO
Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.
Expansion in Atlanta could pose financial risks if expected growth does not materialize.
Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.
Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.
AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.
InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.
Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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