Data Science Manager, Safety at Discord

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, GamingIndustries

Requirements

Direct experience on Safety or Integrity teams at consumer tech companies, with background in content moderation, scaled abuse detection (spam/scams), and/or teen safety initiatives
2+ years directly managing teams of 3+ individuals with demonstrated ability to build and maintain high-performing DS teams
5+ years in data science or analytics as an IC with proficiency in SQL and R or Python, plus willingness to contribute technically when needed
Expertise in product analytics, experimentation, A/B testing, and product strategy
Excellent communication and proven ability to translate complex technical findings into clear insights for stakeholders across all technical levels
Experience scaling and automating self-service analytics through tools like Tableau, Looker, or PowerBI
Experience or strong perspective in safety or risk domains with ability to apply data science to these business areas
Strong management philosophy aligned with building autonomous, accountable teams while driving business impact
Collaborative, low-ego, and user-obsessed. Bias to action and learning
Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties)

Responsibilities

Directly manage a 6-person Analytics Data Science team across junior to senior levels, providing right-sized coaching, feedback, and development support
Participate in Safety Leads group, building strong cross-functional relationships and contributing data-driven perspectives to safety strategy
Ensure quality of deliverables across the team through direct review or delegation to senior team members, maintaining and improving existing processes
Up-level the team’s ability to have more strategic impact by improving processes, stakeholder management, and driving ruthless prioritization
Develop your own strategic point of view of how Safety can be improved at Discord and drive change via thought leadership and/or deliverables from your team

Skills

Key technologies and capabilities for this role

SQLPythonRContent ModerationAbuse DetectionSpam DetectionTeen SafetyData ScienceAnalyticsStakeholder Management

Questions & Answers

Common questions about this position

What experience is required to manage the team?

You need 2+ years directly managing teams of 3+ individuals with demonstrated ability to build and maintain high-performing DS teams, plus 5+ years in data science or analytics as an IC.

What technical skills are essential for this role?

Proficiency in SQL and R or Python is required, along with expertise in product analytics, experimentation, A/B testing, product strategy, and scaling self-service analytics using tools like Tableau, Looker, or PowerBI.

How large is the team I'll be managing?

You will directly manage a 6-person Analytics Data Science team across junior to senior levels.

What kind of company culture does Discord emphasize for this role?

Discord values collaborative, low-ego, and user-obsessed individuals with a bias to action and learning, along with a strong management philosophy aligned with building autonomous, accountable teams.

What makes a strong candidate for this Data Science Manager position?

Candidates with direct experience on Safety or Integrity teams at consumer tech companies, background in content moderation or abuse detection, and proven ability to translate complex findings into insights for stakeholders stand out.

Discord

Voice, video, and text communication platform

About Discord

Discord is a communication platform that allows users to connect through voice, video, and text. It serves as a space for friends and communities to gather and share their interests, catering to a wide range of groups such as artists, activists, study groups, and hobbyists. Users can join various communities, known as servers, which host discussions and activities related to their interests. Unlike many other platforms, Discord does not rely on advertising or selling user data; instead, it offers a premium subscription service called Nitro, which provides additional features like enhanced streaming quality and customization options. The goal of Discord is to create a welcoming environment where people can build connections and foster a sense of belonging.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$952.6MTotal Funding

SERIES_HCompany Stage

Consumer Software, Social ImpactIndustries

1,001-5,000Employees

Benefits

Stay healthy - We take care of our team with comprehensive Medical, Dental, and Vision plans.

Parental perks - Spend some quality time with the next generation with parental leave, fertility, adoption, and surrogacy benefits.

Kick back - Stay refreshed with over 19 paid holidays, use-what-you-need sick days, and four weeks of PTO.

Commute easy - In a non-COVID world, get up to $270 per month for your commuting and parking needs.

The loadout - When we’re back in the office, enjoy daily catered lunches and snacks, a desk fund to make your space yours, and whatever you need for your computer setup, including a headphone allowance.

Wellness on us - Take advantage of a quarterly wellness allowance for your gym membership or other wellness activities. Virtual yoga every week!

Transgender benefits - Discord will reimburse up to $20,000 for any procedure related to transition.

Discord HQ - Our office is located in Potrero Hill, a little neighborhood in San Francisco near awesome coffee and food.

Relocation - Excellent relocation bonuses for new hires moving to San Francisco (once it’s safe to return).

Risks

Discord's revenue growth slowed in 2022, indicating potential market saturation.

Integrating Gas may alienate existing users if not managed carefully.

Decentralized platforms like SINOVATE pose a competitive threat to Discord's model.

Differentiation

Discord offers a unique ad-free communication platform with a premium subscription model.

It supports diverse communities, from gamers to artists, enhancing its user base diversity.

Discord's acquisition of Gas expands its reach to a younger, teen-focused audience.

Upsides

Discord's revenue grew 44% in 2022, showcasing resilience in a challenging market.

Integration with AI moderation tools can enhance user experience and safety.

Collaborations with educational platforms position Discord as a key remote learning tool.

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